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Best Western Plus Riviera

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Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Best Western Plus Riviera

Best Western Plus Riviera

2.5 star property

3.9/5 Good

Top rated for cleanliness (4.2/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
15 El Camino Real, Menlo Park, CA, 94025

Explore the area

  • Popular LocationStanford Shopping Center2 min walk
  • Popular LocationStanford University9 min walk
  • Popular LocationStanford University Medical Center6 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)33 min drive

Room options

About this area

Menlo Park

Near a metro station, Best Western Plus Riviera is in an area with good shopping. Fox Theatre and Los Altos History Museum are cultural highlights, and some of the area's activities can be experienced at Edgewood Park & Natural Preserve and Monte Bello Open Space Preserve. Palo Alto Junior Museum and Zoo and Golfland USA are also worth visiting.

What's nearby

  • Stanford Shopping Center - 2 min walk
  • Stanford University - 9 min walk
  • Cantor Arts Center - 3 min drive
  • Rodin Sculpture Garden - 6 min drive
  • Stanford University Medical Center - 6 min drive

Getting around

  • Palo Alto Station - 10 min walk
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • Menlo Grill Bistro and Bar - 5 min walk
  • Fleming's - 5 min walk
  • True Food Kitchen - 6 min walk
  • Max's Opera Cafe - 8 min walk
  • Cook's Seafood - 10 min walk

About this property

Best Western Plus Riviera

Hotel near a metro station
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby at Best Western Plus Riviera. Free WiFi in public areas is available to all guests, along with a gym and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Multilingual staff, luggage storage, and a water dispenser
  • Smoke-free premises, an elevator, and a computer station
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Best Western Plus Riviera have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free Internet and desk chairs.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with bathtubs and free toiletries
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Riviera
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Motel
Best Western Plus Riviera Motel Menlo Park
Best Western Riviera
Best Western Menlo Park
Best Western Plus Riviera Hotel Menlo Park
Menlo Park Best Western
Best Plus Riviera Menlo Park
Best Western Plus Riviera Hotel
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Hotel Menlo Park

Frequently asked questions

Does Best Western Plus Riviera have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Riviera?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Riviera on Oct 15, 2022 start from $160.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Riviera pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Riviera?

Self parking is free at this property.

What time is check-in at Best Western Plus Riviera?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Riviera?

Check-out is at 11 AM.

Where is Best Western Plus Riviera located?

Situated in Menlo Park, this hotel is within a 10-minute walk of Stanford Shopping Center and Stanford University. Stanford Theatre and Sunset Headquarters and Gardens are also within 1 mi (2 km). Palo Alto Station is 10 minutes by foot and Menlo Park Station is 16 minutes.

Can I cancel my reservation for free at Best Western Plus Riviera and receive a full refund?

Yes, Best Western Plus Riviera offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Riviera cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 145 out of 445 reviews
5 - Excellent 33%
Rating 4 - Good. 181 out of 445 reviews
4 - Good 41%
Rating 3 - Okay. 68 out of 445 reviews
3 - Okay 15%
Rating 2 - Poor. 27 out of 445 reviews
2 - Poor 6%
Rating 1 - Terrible. 24 out of 445 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Jill
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t consistent in their complimentary breakfast… one day no hot entree and another day limited amount of yogurt and muffins.
Stayed 3 nights in Sep 2022

5/5 Excellent

Stanley
Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
CUSTOMER SERVICE
Stayed 5 nights in Aug 2022

3/5 Okay

W Scott
Liked: Cleanliness
Convenient for stay after nighttime football game at Stanford. Motion sensor lights in bath area are annoying.
Stayed 1 night in Sep 2022

1/5 Terrible

Ji
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel hygiene is poor, carpets were not vacuumed before and after check in, hair and body hair were clearly visible on carpet and bathroom floor, I will never stay in this hotel again and will tell all my friends that this hotel is messy. Worse There is no on-duty manager and hotel manager service, and the phone in the room can't reach the hotel front desk. All in all, this is the worst hotel I have ever stayed in in my life!
Stayed 2 nights in Jul 2022

4/5 Good

Emily
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access and near the mall
Stayed 2 nights in Jul 2022

3/5 Okay

Mark
Traveled with family and small children, Business traveler
Disliked: Property conditions & facilities
Dirty room. Dirty pool. Plumbing problems.
Stayed 2 nights in Jul 2022

5/5 Excellent

kevin
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

5/5 Excellent

Michelle
Stayed 1 night in Jun 2022

5/5 Excellent

Gerardo or Claudia
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean .staff very friendly
Stayed 1 night in Jun 2022

4/5 Good

JOSE
Liked: Cleanliness, property conditions & facilities, room comfort
Our 2 nights stay was nice but the cleaner did not clean our room.
Stayed 2 nights in May 2022