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Best Western Plus Riviera

Photo gallery for Best Western Plus Riviera

Featured Image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Best Western Plus Riviera

Best Western Plus Riviera

2.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
15 El Camino Real, Menlo Park, CA, 94025

Explore the area

  • Popular LocationStanford Shopping Center8 min walk
  • Popular LocationStanford University9 min walk
  • Popular LocationStanford University Arboretum17 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)26 min drive

Choose dates to view prices

About this area

Menlo Park

Near a metro station, Best Western Plus Riviera is in an area with good shopping. Cantor Arts Center and Rodin Sculpture Garden are cultural highlights, and some of the area's activities can be experienced at Edgewood Park & Natural Preserve and Monte Bello Open Space Preserve. Palo Alto Junior Museum and Zoo and Golfland USA are also worth visiting.

What's nearby

  • Stanford Shopping Center - 8 min walk
  • Stanford University - 9 min walk
  • Stanford University Arboretum - 17 min walk
  • Stanford Mausoleum - 20 min walk
  • United States Geological Survey - 4 min drive

Getting around

  • Palo Alto Station - 10 min walk
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • Koma Sushi — 3 min walk
  • Fleming's — 5 min walk
  • Cook's Seafood — 10 min walk
  • Darbar Indian Cuisine — 10 min walk
  • Evvia Estiatorio — 12 min walk

About this property

Best Western Plus Riviera

Hotel in Menlo Park with free breakfast and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. All 37 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and TVs. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Plus Riviera offers 37 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Riviera
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Motel
Best Western Plus Riviera Motel Menlo Park
Best Western Riviera
Best Western Menlo Park
Best Western Plus Riviera Hotel Menlo Park
Menlo Park Best Western
Best Plus Riviera Menlo Park
Best Western Plus Riviera Hotel
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Hotel Menlo Park

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 117 out of 369 reviews
5 - Excellent 32%
Rating 4 - Good. 155 out of 369 reviews
4 - Good 42%
Rating 3 - Okay. 61 out of 369 reviews
3 - Okay 17%
Rating 2 - Poor. 18 out of 369 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 369 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Convenient location for my purpose. Very clean and comfortable room, but it was not cleaned for three days of my stay and the garbage accumulated. Toilet ran and regurgitated. So called continental breakfast had a broken juice machine, no bread or toast, just old pre-packaged muffins. The pool I booked this particular facility for I was not allowed to use, claiming Covid, though the nearby sheraton had an open pool, where I should have stayed. The staff I dealt with was very pleasant and courteous.
Stayed 4 nights in Aug 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not very clean. The carpet was in need of cleaning as it was stained. One wall next to the bed was dirty and had clearly not been cleaned in a very long time. The staff did not keep up on the operational needs of the facility t as they did I not have clean towels two days in a row. We saw a mouse near the dumpster. I could go on but you likely get the point. I will not be staying at that facility again.
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location.
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Close to area attractions including Stanford and centrally located in the area for excursions. Downsides included the pool not open and the coffee maker down the whole week we were there. Exterior of the property looked a bit dated but the rooms were comfortable.
Stayed 7 nights in Jul 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have confirmed reservation from Expedia with email too,they ignored it
Stayed 1 night in Jul 2021