Hotel Keen

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Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Down comforters, desk, iron/ironing board, free WiFi
Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi

Overview of Hotel Keen

Hotel Keen

2.5 star property

3.9/5 Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
425 High Street, Palo Alto, CA, 94301-1621

Explore the area

  • Popular LocationStanford University6 min walk
  • Popular LocationStanford Shopping Center10 min walk
  • Popular LocationStanford University Arboretum12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)33 min drive

Choose dates to view prices

About this area

Palo Alto

Near a metro station, Hotel Keen is in Downtown North, a walkable area in Palo Alto with good shopping. Edgewood Park & Natural Preserve and Twin Creeks Sports Complex are worth checking out if an activity is on the agenda, while those looking for area attractions can visit California's Great America and Palo Alto Junior Museum and Zoo. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Stadium. Spend some time exploring the area's activities, including winery tours, golfing, and golf lessons.

What's nearby

  • Stanford University - 6 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 12 min walk
  • Stanford Mausoleum - 14 min walk
  • Cantor Arts Center - 19 min walk

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 33 min drive


  • Lyfe Kitchen - 3 min walk
  • Pizza My Heart - 3 min walk
  • Oren's Hummus - 3 min walk
  • Local Union 271 - 4 min walk
  • Tacolicious - 4 min walk

About this property

Hotel Keen

Art Deco Palo Alto hotel in Downtown North, walk to Stanford University
Along with coffee/tea in a common area, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with iPod docking stations and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking options include a garage
  • Offsite parking within 50 ft (USD 25.00 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities


  • Elevator

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space


  • Vineyard


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Down comforter


  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower


  • 37-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels


  • Desk
  • Free local calls
  • Iron/ironing board (on request)

Similar properties

See similar properties



Check-in from 3 PM - 2:00 AM
Express check-in


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25.00 per day (50 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 177 out of 520 reviews
5 - Excellent 34%
Rating 4 - Good. 205 out of 520 reviews
4 - Good 39%
Rating 3 - Okay. 78 out of 520 reviews
3 - Okay 15%
Rating 2 - Poor. 40 out of 520 reviews
2 - Poor 8%
Rating 1 - Terrible. 20 out of 520 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities



4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small. Could not walk around the bed, one side against the wall.
Stayed 2 nights in Aug 2022

3/5 Okay

Business traveler
Disliked: Amenities
The location cannot be beat! It was local to University Ave and all the shopping and dining within a walkable distance. Hotel is clean in the common areas, staff was friendly, large elevator. The room was very disappointing. It's extremely small - thankfully I was solo this trip otherwise we'd be tripping over each other. There is no closet, no where to really put your suitcase/bag, bathroom counterspace is minimal, the toilet lid doesn't even open all the way, you knock the toilet paper off the holder when you sit down, the HVAC unit is right above the bed so if you want it on overnight, the air blows right on your head. The worst part of it all was the shower - it smelled horribly strong of mildew/mold, so much so that I had a headache within a few hours of being there and lasted for 2 days after my stay. This wouldn't be the first place I'd recommend to stay but it's not the worst. Knowing the size of the rooms and the price, I'd consider staying solo again but would definitely bring attention to the bathroom smell.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cosy, free breakfast and centrally located. Only downside is that there is no private/on-site parking. Parking in Palo Alto is difficult and limited although all-day parking is available at $25
Stayed 2 nights in Jun 2022

3/5 Okay

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Dirt blew out of a really dirty air vent all over my bed each day. Front desk was never there. No coffee restock in room. Really could use a parking solution for guests.
Stayed 5 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
This hotel is perfect. Well located, easy walking distances, super clean, very friendly, loved the bed and pillows... everything was great except for the noise from a bar close by - but let the front desk know and they'll call the bar and ask them to turn it down.
Stayed 2 nights in May 2022