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Down comforters, desk, iron/ironing board, cribs/infant beds
Down comforters, desk, iron/ironing board, cribs/infant beds
Down comforters, desk, iron/ironing board, cribs/infant beds
Down comforters, desk, iron/ironing board, cribs/infant beds

Guest reviews

3.9/5 Good
446 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Bar
  • Laundry
  • Housekeeping

Map

Explore the area

Popular LocationStanford Shopping Center10 min walk
Popular LocationStanford University Medical Center8 min drive
Popular LocationStanford University9 min drive
AirportSan Francisco, CA (SFO-San Francisco Intl.)29 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed

About this area

Palo Alto

In the city center and near a metro station, Hotel Keen is in a walkable area with good shopping. Shoreline Amphitheatre and Computer History Museum are cultural highlights, or if an activity is on the agenda, check out Twin Creeks Sports Complex. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Stadium. Spend some time exploring the area's activities, including golfing and golf lessons.

Visit our Palo Alto travel guide
Map
Popular Location

What's nearby

  • Stanford Shopping Center - 10 min walk
  • Menlo College - 4 min drive
  • Palo Alto Art Center - 5 min drive
  • Stanford University Medical Center - 8 min drive
  • Stanford University - 9 min drive

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • Lemonade - 1 min walk
  • Tea For - 1 min walk
  • Darbar Indian Cuisine - 1 min walk
  • Jing Jing - 1 min walk
  • Verve Coffe Roasters - 1 min walk

About this property

Hotel Keen

Art Deco Palo Alto hotel in University South, near Stanford University
Along with a bar/lounge, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service, and express check-in are onsite. All 42 rooms feature modern comforts like free WiFi and free wired Internet, LCD TVs with digital channels, and iPod docking stations. Guests will also find down comforters, free newspapers, and free local calls.
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary newspapers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Discounted parking nearby
Limo/town car service

Food and drink

Free continental breakfast
1 bar

Family friendly

Cribs/infant beds (surcharge)
Dry cleaning service
Laundry facilities

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Turndown service

Languages spoken

English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Cribs/infant beds (surcharge)
Down comforter

Bathroom

Bathroom (partially open)
Free toiletries
Hair dryer
Shower

Entertainment

37-inch LCD TV
Digital channels
iPod dock
Premium channels

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board (on request)
Turndown service

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 March 2020 to 6 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Can I cancel my reservation for free at Hotel Keen and receive a full refund?
Yes, Hotel Keen offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Keen cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this property?
Check-in is from 3 PM–2:00 AM.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in University South, this hotel is within 2 mi (3 km) of Stanford Theatre, Stanford University, and Stanford University Medical Center. Stanford Shopping Center and Stanford University Arboretum are also within 15 minutes. Palo Alto Station is only a 4-minute walk and Menlo Park Station is 26 minutes.

Guest reviews

Overall score and ratings for Hotel Keen

3.9
5 - Excellent
152
4 - Good
177
3 - Okay
68
2 - Mediocre
31
1 - Poor
18
4.5
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Clean and quiet small room but pefect set up I will return back soon

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great continental breakfast and little touches like wine and cookies at night. Only thing is no parking.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

The location is great. The beddings are clean and comfortable. However, the first time for me to experience this kind of services. The house keeping service always forgot to replenish stuff. Only on the day when I checked in, the towels and complementary bottled water were well supplied. For all the other three days, either towels or bath mat or bottled water were not replenished. On the third day, I went to the front desk and emphasized that it was already the second time that no bath mat was provided. The man, with no smile on his face at all and no sorry, said that it depends whether the laundry has delivered it. Are they serious? At least two sets for each room, that is norm for the hospitality industry. It happened that the one house keeping lady was there and she said they have the bath mat and can bring it to my room immediately.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Minimalist type of hotel but clean, updated decor and easy checkin/out services. Complimentary water in the room and quick breakfast nosh was a nice touch too.

Stayed 1 night in Feb 2020

3/5

    Only the queen bed for all rooms. The front desk staff is not patient and not friendly.

    Stayed 1 night in Jan 2020