Mercy General Hospital Tours

Great location at UCD!

Very clean bed sheet, blanket, floor, bathroom and shower. Staff were very polite, helpful and nice. Air condition and heater working fine. The room door had little opening at the bottom where the ants got in during the day and night. No table and chair which made us sit on the bed all the time. No rack for placing luggage therefore we had to place our luggage on the floor. No continental breakfast and coffee machine in the room. Not much channel variety on TV. Old movies and not easy to operate the remote.

Not terrible. We paid for the most expensive room there, but 1 lamp was broken. It had a dual shower head plus a handheld shower head, but only 1 shower head worked. The soaps in the bathroom were all empty. It didn’t seem like there were other guests when we stayed on a Tuesday night so not sure how that got missed. Could have been a better experience if these basic things were covered. When you pay for the most expensive room there, which is a honeymoon suite… you would think you would have all amenities and things to not be broken. Also be aware the view from the room is a back alley with all the dumpsters and around 6:30 am there must of been tree cutting or landscaping very loud noises and then people throwing trash away which was also very noisy. Other than that location is near everything you need in sac and the room was cozy. Whole hotel had a weird smell like too much cleaning product trying to cover up a worse smell. Also homeless people surrounding area at night which isn’t the hotels fault but worth knowing before staying