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Hotel Casa Nova Mérida

3.5 star property
Travelers soak up sunshine on comfortable loungers or dive into local culture at this welcoming property where helpful staff are always ready to assist

Choose dates to view prices

Located near historic Mérida Cathedral, Hotel Eclipse Mérida provides a peaceful retreat. Guests can unwind by the outdoor pool with sun loungers or explore the surrounding attractions with assistance from the multilingual staff who offer tour and ticket services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Casa Nova Mérida have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Hotel Casa Nova Mérida?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Nova Mérida on May 28, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Nova Mérida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Nova Mérida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Nova Mérida?

Check-out is at noon.

Where is Hotel Casa Nova Mérida located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Universidad Autónoma de Yucatán and Paseo de Montejo. Jose Peon Contreras Theater and The Rectory Jesus Third Order are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 56 reviews
Rating 8 - Good. 17 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

Reviews

Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Friendly staff. Breakfast was delicious
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, property conditions & facilities
Amazing staff. Clean and proper rooms. Priced fair and perfect location. Thanks for the great stay.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Staff very courteous, rooms are quite basic, but clean. Mostly quiet, but could hear people in the hallways a couple of times
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel! The room was very clean, the bed and sheets were comfortable and smelled fresh, the pool was a great option, and the staff was very friendly. It was nice to have a refrigerator in the room, robes, and toothbrush! We will be back here for sure! Thank you for a great stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very friendly and allow me to check in 2hrs before time. Has elevator for the upper rooms. Fast and convenient check in.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price

My wife and I travel on a budget. We look for location, safety, and cleanliness, and Casa Nova offers all of that at a good price. In addition, the front desk staff are friendly and very helpful. This is our second stay here, and this time we added a few days to our stay. We will stay here again the next time we are in Merida.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lorena Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, agradable, limpio, y servicio muy amable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Sería de gran ayuda que tuvieran servicio más amplio de restaurante.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Es un hotel muy céntrico y necesita renovar sus colchones ya. Urge que sus empleados reciban capacitación de atención al cliente
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Lady Laura

Liked: Cleanliness
Personal excelente, muy amables. Encontré insectos en la habitación, dos palomillas y una cucaracha chiquita. Salia poca agua de la regadera como que están tapados los huequitos por donde sale y el agua caliente no estaba caliente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Cumple 3B. Buena ubicación, atención agradable, habitación amplia, limpia. Quizá podría mejorar el agua caliente (fui en enero), supongo no es un tema crítico en otros meses.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Clean. Fresh water every day. Breakfast ok.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Paulina Galindo

Liked: Amenities
Muy buena atención.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Alfonso

Disliked: Amenities
Personal. Les falta amabilidad. Tuvimos una noche incómoda porque no tuvimos agua y las soluciones no contemplaban ni reembolso ni mover la reserva a otra habitación u hotel distinto. Definitivamente NO lo recomiendo
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Javier Omar

Disliked: Amenities, property conditions & facilities
Falta de mantenimiento a las habitaciones y piscina sucia
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Anabel

Disliked: Staff & service, amenities, property conditions & facilities
Habitación con cucarachas. Son inseguras, intentaron entrar a nuestro cuarto a la media noche y nadie nos resolvió a pesar que reportamos más de una vez. Toallas en mal estado, manchadas y rotas. Ropa de cama en mal estado y las fotos del hotel están pixeleadas. No es lo que ofertan en su producto.
Ropa de cama en malas condiciones al igual que las toallas, estaban manchadas y rotas.
Habitaciones inseguras. Nos golpearon la ventana y la puerta en la media noche. Intentaron entrar por la fuerza.
Golpes en la ventana después de intentar entrar y abrir la puerta.
Chapas inseguras, poco faltó para que nos tumbaran la puerta. Menos mal que pusimos seguro por dentro.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

MARIA EUGENIA PEREZ

Limpieza. Apropiado para la estancia. Precio y servicio del personal.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Suemi Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico, habitación y baño muy amplios.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ana Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia en Casa Nova Mérida fue excelente. Desde el primer momento la atención del personal fue muy amable y siempre estuvieron pendientes de que todo estuviera bien. La limpieza impecable, todos los días hacían las camas y mantenían la habitación en perfecto orden. El desayuno, muy rico . La ubicación es otro gran punto a favor: en pleno centro, lo que facilita recorrer la ciudad caminando y tener todo a la mano. Sin duda es un lugar al que volveríamos, muy recomendable para quienes buscan comodidad, buena atención y una estancia agradable en Mérida.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

LORENA VIANNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y cerca del centro, alrededor hay muchos restaurantes
Stayed 3 nights in Sep 2025
Verified

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities

Lugar bastante bien ubicado

El hotel cumple Con la relación precio calidad
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Jimena

Disliked: Cleanliness, staff & service, amenities
Pedí facturación y no me han respondido, en ese sentido la recepción tiene una pésima atención y se molestan si no les das propina diaria. Los baños tienen moho y todo lo medio limpian diario. El desayuno está bien, el servicio es bueno, pero la limpieza de las mesas y sillas es pésima. Los tours están carísimos en el hotel, mi puerta dejó de cerrar bien a inicios de mi hospedaje. Mucho ruido por las noches, ya sea de fiesta del centro, lugares próximos o por mantenimiento entre comillas del hotel. La luz de su pasillo en la noche no me dejó dormir. No pude dormir bien en toda mi estadía. Si está cerca de buenos lugares, muy céntrico y en ese sentido padrísimo
Stayed 8 nights in Aug 2025
Verified

6/10 Okay

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No tiene baño para quienes llegamos a hacer el check in
Stayed 1 night in Jul 2025