Hotel Palacio Maya

Property class: 4

Choose dates to view prices

Located close to Yucatan International Convention Center and Parque Santa Lucía, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception, and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a wardrobe, and an air conditioning unit.

Standard Double Room, Multiple Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Pool View

A hotel room with a bed, a dining table with chairs, a small desk, and a window with curtains.

Studio Suite, 1 Queen Bed, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a wardrobe, and a television.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Bathtub

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Suite, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

A hotel room with a bed, a chair, a table, a cabinet, and a desk.

Family Suite

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 893 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Presidential Suite

A hotel room with a large bed, two chairs, a small table, a mirror, and a chandelier.

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • 581 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

A hotel room with a large bed, a wardrobe, a desk, a chair, a trash bin, and an air conditioning unit.

Basic Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Mérida, Hotel Palacio Maya is in the city center. Paseo de Montejo and Plaza Grande are notable landmarks, and the area's natural beauty can be seen at Parque Santa Lucía. Yucatan International Convention Center and Mérida Cathedral are two other places to visit that come recommended. Visit our Mérida travel guide
Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    5 min walk - 0.3 miles
  • A palm tree on a beach with clear blue sky and ocean.
    Yucatan International Convention Center
    7 min walk - 0.4 miles
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    4 min drive - 1.6 miles
  • Paseo 60
    5 min walk - 0.3 miles
  • Parque Santa Lucía
    18 min walk - 1.0 mile

Getting around

  • Teya-Merida Station
    27 min drive
  • Mérida International Airport (MID)
    20 min drive

Restaurants

  • Viva Teya
    6 min walk
  • Crabster
    6 min walk
  • Yerba Santa
    7 min walk
  • Siqueff
    4 min walk
  • Clandestino Café
    6 min walk

About this property

Hotel Palacio Maya

  • Upscale hotel near Paseo de Montejo
  • Located close to Yucatan International Convention Center and Parque Santa Lucía, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception, and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), smoke-free premises, and a banquet hall
    • Coffee/tea in the lobby, a porter/bellhop, and outdoor furniture
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 63 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 32-inch LED TVs with premium channels
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are available for MXN 180.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Palacio Maya have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Hotel Palacio Maya?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on Sep 13, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palacio Maya?

Check-out is at noon.

Where is Hotel Palacio Maya located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. Parque Santa Lucía and Plaza Grande are also within 1 mi (2 km).

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