Title: Hotel Palacio Maya Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=22618715&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Maya Travelers start their day with a generous breakfast buffet in the Yucatan sunshine before stepping out to explore nearby historic sites and attractions. ## Photo gallery for Hotel Palacio Maya ![Exterior - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/e431f74b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/0109bb75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7e3b70d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (MXN 300 per person) - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/7fe12478.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f06ebcfd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palacio Maya captures Merida's energy with its rooftop terrace and city views. Guests can enjoy local and international dishes at BALAM restaurant or relax by the pools. The property offers high-speed WiFi, a garden bar, and 24/7 multilingual staff to assist with any needs. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 15 of 15 rooms ### View all photos for Standard Double Room, Multiple Beds ![Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7fccd68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds 9.0 Wonderful 34 reviews - 301 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds ### View all photos for Studio Suite, 1 Queen Bed, Pool View ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/575c57fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Pool View 9.2 Wonderful 7 reviews - 409 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Queen Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/9ae29a08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.0 Wonderful 26 reviews - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Bathtub ![Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/4b822a0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub 9.0 Wonderful 6 reviews - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Family Suite ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2180a325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 9.6 Exceptional 4 reviews - City view - 893 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Large Twin Beds ### View all photos for Presidential Suite ![Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/80701b93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 9.8 Exceptional 7 reviews - City view - 753 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Room Standard ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f4b3d765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 247 sq ft - Sleeps 2 ### View all photos for Room Standard ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5cf8b58c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 236 sq ft - Sleeps 4 ### View all photos for Room Superior ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/b0c2985c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 581 sq ft - Sleeps 2 ### View all photos for Suite ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/63d5e276.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 409 sq ft - Sleeps 4 ### View all photos for Suite Deluxe ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2037a13a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 538 sq ft - Sleeps 4 ### View all photos for Suite Master ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/a68c70ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 893 sq ft - Sleeps 6 ### View all photos for Suite Presidential ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f2f90c83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential - 753 sq ft - Sleeps 2 ### View all photos for Basic Room ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/262f0f96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 9.0 Wonderful 10 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/cf378d41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 8 reviews - 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Pool - Spa - Pet friendly - Free WiFi 10.0 Exceptional 3 reviews $235 nightly $283 total Mar 25 - Mar 26 Total with taxes and fees [](https://www.expedia.com/Merida-Hotels-CIGNO-MEJORADA.h123120990.Hotel-Information?chkin=2026-3-25&chkout=2026-3-26&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c8d890d7-8fa2-49d8-9d58-51e44e1e57ed&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information) ## About the neighborhood Located in Mérida, Hotel Palacio Maya is in the city center. Paseo de Montejo and Plaza Grande are notable landmarks, and the area's natural beauty can be seen at Parque Santa Lucía. Yucatan International Convention Center and Mérida Cathedral are two other places to visit that come recommended. [Visit our Mérida travel guide](https://www.expedia.com/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98171%2C-89.62209&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=60EkCEiQFhiABmIQfVDWI3h9SQE=) Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000 ### What's nearby - ![Paseo de Montejo showing a monument and night scenes](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 5 min walk \- 0.3 miles - ![Close-up of palm tree on beach, Yucatan, Mexico](https://images.trvl-media.com/place/553248635928788421/fc31c2d7-4846-41ab-909a-533af3300581.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yucatan International Convention Center 7 min walk \- 0.4 miles - ![Merida Cathedral which includes heritage architecture and night scenes](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 4 min drive \- 1.2 miles - Paseo 60 5 min walk \- 0.3 miles - Parque Santa Lucía 18 min walk \- 1.0 mile ### Getting around - Teya-Merida Station 27 min drive - Mérida International Airport (MID) 20 min drive ### Restaurants - Yerba Santa 7 min walk - Crabster 6 min walk - Viva Teya 6 min walk - Verdina 6 min walk - Jose Rosé 6 min walk ## About this property ### Hotel Palacio Maya Upscale hotel near Paseo de Montejo Located close to Yucatan International Convention Center and Parque Santa Lucía, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception, and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), a porter/bellhop, and a front-desk safe - Luggage storage, an elevator, and concierge services - Guest reviews say great things about the helpful staff Room features All 63 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Free toiletries and hair dryers - 32-inch LED TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96230000/96221600/96221591/4f48da5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MID Project Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 1,013 reviews $48 nightly $58 total Apr 18 - Apr 19 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=96221591&PinnedHotelID=96221591&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/b6297606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Panamericana Merida Mérida Centro - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 270 reviews $102 nightly $123 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 1,127 reviews $92 nightly $111 total Apr 3 - Apr 4 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29130000/29128300/29128263/a96f8181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Mérida Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very Good 1,003 reviews $76 nightly $91 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=29128263&PinnedHotelID=29128263&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/50000000/49090000/49084700/49084629/9f3b84d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tecnohotel Itzaes Mérida Centro - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 633 reviews $51 nightly $62 total Apr 10 - Apr 11 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=49084629&PinnedHotelID=49084629&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12070000/12063500/12063448/35582ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 1,001 reviews $91 nightly $110 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=12063448&PinnedHotelID=12063448&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8480000/8472000/8471918/78a68261.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Merida Mérida Centro - Spa - Free WiFi - Air conditioning - Parking available 8.8 Excellent 1,001 reviews $53 nightly $66 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=8471918&PinnedHotelID=8471918&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/3000000/2920000/2920000/2919909/48d38736.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Merida Mérida Centro - Pet friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,003 reviews $63 nightly $76 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=2919909&PinnedHotelID=2919909&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12010000/12000500/12000484/4458677f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Victoria Merida Mérida Centro - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 712 reviews $70 nightly $84 total Mar 25 - Mar 26 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=12000484&PinnedHotelID=12000484&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/8000000/8000000/7999600/7999554/c21e451d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Español Paseo de Montejo Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.0 Very Good 1,448 reviews $63 nightly $76 total Apr 23 - Apr 24 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=7999554&PinnedHotelID=7999554&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22618715,96221591,115654079,1442108,29128263) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 200 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - BALAM ### Things to do - Children's pool - Gym - Indoor pool - Outdoor pool ### Family friendly - Children's pool - Indoor pool - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Visual fire alarm - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchairs on site ### More - 1 building - 5 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 2 and younger eat free breakfast Rollaway/extra beds are available for MXN 180.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children - Rollaway bed fee: MXN 180.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Palacio Maya Merida Palacio Maya Merida Hotel Palacio Maya Mérida Palacio Maya Mérida Palacio Maya Hotel Palacio Maya Hotel Hotel Palacio Maya Mérida Hotel Palacio Maya Hotel Mérida ## Frequently asked questions ### Does Hotel Palacio Maya have a pool? ### How much does it cost to stay at Hotel Palacio Maya? ### Is Hotel Palacio Maya pet-friendly? ### How much is parking? ### What time is check-in at Hotel Palacio Maya? ### What time is check-out at Hotel Palacio Maya? ### Where is Hotel Palacio Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio Maya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 589 8 - Good 272 6 - Okay 93 4 - Poor 21 2 - Terrible 32 ## Reviews Verified ### 10/10 Excellent #### Aaron Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Perfect location for us parking was really handy and safe ##### Aaron Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Glenys Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean and friendly hotel ##### Glenys Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### oliver Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless and the staff friendly and helpful ##### oliver Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Luna Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities This place was absolutely beautiful. The property was magical and centrally located. The housekeeper paid great attention to detail and all the staff in general was very helpful and attentive. We can't wait to come back. ##### Luna Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Richard Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are amazing, rooms are very large and clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/cdccd1c3-53ed-4cb5-92c7-54aa6c755b43-1766880985332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Will Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable, clean and spacious rooms in a great location. ##### Will Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Kelsey Jan 16, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures. ##### Kelsey Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### John Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Its a very nice girl with a friendly and helpful staff. ##### John Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### oliver Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay ##### oliver Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Donna Sep 1, 2025 Liked: Staff & service, amenities, property conditions & facilities The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great ![](https://a.travel-assets.com/ugc/hotel-reviews/9780b178-eb5a-4b0a-b696-cbfb1a8cc084-1756747599522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f5b6506-8310-4122-aef5-38434eb0ac21-1756747598266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d7b249c-7194-44c3-8ffb-58f1c14f09e8-1756747599344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ee31d03-1712-4328-8325-b4c4175060f7-1756747601036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Donna Stayed 13 nights in Aug 2025 Verified ### 10/10 Excellent #### Jonathan Donald Nov 16, 2025 Liked: Cleanliness, property conditions & facilities Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great. ##### Jonathan Donald Stayed 6 nights in Oct 2025 Verified ### 10/10 Excellent #### Richard Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price. ##### Richard Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Raul Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Location ##### Raul Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Nelson Cameron Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night ##### Nelson Cameron Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Antonio Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant. ##### Antonio Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Drew Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful! ##### Drew Stayed 12 nights in Feb 2025 Verified ### 10/10 Excellent #### RHONDA ANN Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again ##### RHONDA ANN Stayed 5 nights in Jun 2025 Verified ### 10/10 Excellent #### Isaak Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating. ##### Isaak Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### oliver Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location near Centro. Hot water for shower. Room service, Free parking onsite ##### oliver Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Diana Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and spacious room, fabulous buffet breakfast and a la cart dinner, accommodating and gracious staff, lovely property and pool. Really extraordinarily! ##### Diana Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### Krisztina Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time enjoyed the stay, everybody was friendly,easy check in and out. Walking distance to most of the main attraction. Just about 10 min from La Negrota ##### Krisztina Stayed 7 nights in Jan 2025 Verified ### 10/10 Excellent #### Kimberly Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel right in Centro Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine. ##### Kimberly Stayed 1 night in Feb 2025 Verified ### 6/10 Okay #### Rangel Nov 1, 2025 Liked: Cleanliness, staff & service, amenities No hot water Ni signal in tv My first night couldn't connect to internet My last day water on the floor from refrigerator. But the staff was amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/48c2f7cb-8800-444f-9142-7fb1bf6e9cd8-1762004192940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rangel Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Maria Oct 15, 2025 Liked: Cleanliness, property conditions & facilities All was well, with the exception of the breakfast. Also, it was very humid and we couldn’t leave the AC running as the key to lock the room control the power/AC. ##### Maria Stayed 5 nights in Oct 2025 Verified ### 8/10 Good #### Olga Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing. ![](https://a.travel-assets.com/ugc/hotel-reviews/4e01c186-f0b0-4a9e-b4fa-bf4960cbd570-1757312114874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ac246ef-eda0-43b3-bcd2-8c65c55dc8f4-1757312115397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/485ac275-6f56-49ea-8d1f-8c030bb1838c-1757312115012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d50e767-6b10-4fd1-9b91-a6899119eddc-1757312115407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olga Stayed 3 nights in Sep 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Casona Las Tres Marías - Hotel Only adults](https://www.expedia.com/Merida-Hotels-Kin-Casona-De-Las-3-Marias-Boutique-Hotel.h16429072.Hotel-Information) - [Casa del Balam Merida](https://www.expedia.com/Merida-Hotels-Hotel-Casa-Del-Balam.h9837125.Hotel-Information) - [Hotel Embajadores](https://www.expedia.com/Merida-Hotels-Hotel-Embajadores.h4314219.Hotel-Information) - [Hotel Hacienda Merida](https://www.expedia.com/Merida-Hotels-Hotel-Hacienda-Merida.h2499090.Hotel-Information) - [Casa Tavera](https://www.expedia.com/Merida-Hotels-Casa-Tavera.h37592146.Hotel-Information) - [Suites Reforma by Homirent](https://www.expedia.com/Merida-Hotels-Suites-Reforma-By-Homirent.h90963959.Hotel-Information) - [Hilton Garden Inn Merida](https://www.expedia.com/Merida-Hotels-Hilton-Garden-Inn-Merida.h17494715.Hotel-Information) - [City Express Plus by Marriott Mérida](https://www.expedia.com/Merida-Hotels-City-Express-Plus-Merida.h29128263.Hotel-Information) - [Jardin Merida](https://www.expedia.com/Merida-Hotels-Jardin-Merida.h81899835.Hotel-Information) - [Mayan Hotel Boutique](https://www.expedia.com/Merida-Hotels-Mayan-Hotel-Boutique.h44249518.Hotel-Information) - [Casa Encuentro De Joaquín Garcia H](https://www.expedia.com/Merida-Hotels-Casa-Encuentro-De-Joaquin-Garcia-H.h92177140.Hotel-Information) - [Japoneza Retreat Centro - Adults Only](https://www.expedia.com/Merida-Hotels-Japoneza-Merida.h90291105.Hotel-Information) - [Casa Cuevas & Amaro](https://www.expedia.com/Merida-Hotels-OYO-Casa-Cuevas-Amaro.h61377637.Hotel-Information) - [La Casa del Kéej Hostel](https://www.expedia.com/Merida-Hotels-Hotel-Posada-Porto-68.h48420840.Hotel-Information) - [Hotel Lavanda CAS Mérida](https://www.expedia.com/Merida-Hotels-Hotel-Boutique-Mansion-Lavanda.h15193388.Hotel-Information) - [Casa Loreto 1893](https://www.expedia.com/Merida-Hotels-Casa-Loreto-1893.h105415111.Hotel-Information) - [Hotel Casa Yucatan](https://www.expedia.com/Merida-Hotels-Hotel-Casa-Yucatan.h29672583.Hotel-Information) - [Merida Santiago Hotel Boutique](https://www.expedia.com/Merida-Hotels-Merida-Santiago-Hotel-Boutique.h9264855.Hotel-Information) - [Hotel Merida](https://www.expedia.com/Merida-Hotels-Hotel-Merida.h19336122.Hotel-Information) - [Wyndham Merida](https://www.expedia.com/Merida-Hotels-Wyndham-Merida.h5331167.Hotel-Information) - [Flights to Mérida](https://www.expedia.com/Cheap-Flights-To-Merida.d6023536.Travel-Guide-Flights) - [Mérida Vacations](https://www.expedia.com/Merida.d6023536.Destination-Travel-Guides) - [Car rentals near Mérida](https://www.expedia.com/Car-Rentals-In-Merida.d6023536.Car-Rental-Guide) - [Mérida Vacation Rentals](https://www.expedia.com/Merida-Vacation-Rentals.d6023536.Travel-Guide-VacationRentals) - [Things to do in Mérida](https://www.expedia.com/Things-To-Do-In-Merida.d6023536.Travel-Guide-Activities)