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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property
Get ready to unwind with modern amenities that blend seamlessly into historic charm.

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Experience the vibrant spirit of Mérida Centro at Villa Mercedes Merida, Curio Collection by Hilton. Relax in the outdoor pool or work out at the gym, and then savor a delicious meal at El Centro restaurant. With amenities like dry cleaning/laundry services, free in-room WiFi, conference center and 24-hour front desk you'll have everything you need for a convenient stay.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 420.00 for adults and MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Villa Mercedes Merida, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Villa Mercedes Merida, Curio Collection by Hilton?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Villa Mercedes Merida, Curio Collection by Hilton on May 29, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa Mercedes Merida, Curio Collection by Hilton pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 726.00 per night and a fee of MXN 726.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Villa Mercedes Merida, Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Villa Mercedes Merida, Curio Collection by Hilton?

Check-out is at noon.

Where is Villa Mercedes Merida, Curio Collection by Hilton located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. Paseo 60 and Casa Montes Molina Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 800 out of 1213 reviews
Rating 8 - Good. 233 out of 1213 reviews
Rating 6 - Okay. 92 out of 1213 reviews
Rating 4 - Poor. 53 out of 1213 reviews
Rating 2 - Terrible. 35 out of 1213 reviews

Reviews

Verified

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice location, excellent restaurant and breakfast buffet
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Diego F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very nice declarations. Great food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff an all staff extraordinary
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, especially Luis and Carlos! The property was clean and well attended.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place. Stores all around. Restaurants in walking distance.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. But certain parts of the property were a bit outdated. The staff were very kind and attentive.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities
The room was great and the staff were very courteous.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Gregory L

Liked: Cleanliness, property conditions & facilities
Good clean room, excellent staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and very helpful.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Clean room and a friendly and helpful staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Very nice place. Very good service and I loved the 2 restaurants
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vito

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was clean and the staff everywhere was really nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Very clean and a lovely environment. The staff and personnel were very kind, helpful, and professional.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Allan

The room was large and clean. Staff were friendly. Architecture horrendous. The pool is in the shade/cold. It is a good, quiet place to stay.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent! Just sweep under the beds please.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Fabian Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Overall it is a great place, very comfortable, very courteous staff, and great amenities, I enjoyed the gym area they have. I would definitely recommend it
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

juan David

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is very nice, the room was nice as well in the 60's but not worth the money today.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

AGAPI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one of the best areas of Merida. Lovely walk along the 60th avenue to the main square. Very comfy bed and quiet at night. The staff was very professional and polite, Gioana at the reception desk was exceptionally kind and helpful always.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, large bathroom, well situated. I didn’t try the pool as it was very shaded and not the most inviting. Gym was small but served its purpose. Most of the hotel staff were lovely though we did encounter some people who weren’t so helpful. We would return.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious, clean, comfortable room. Surprisingly quiet. Convenient location. Plenty of hot water. Odd there weren’t many plugs next to beds for charging. Located on opposite wall. As we are vegetarians, we skipped the hotel restaurants…better options nearby for less money. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Yes, clean
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Javier

Liked: Cleanliness
Room was clean and shower pressure was good. Flat TV is old
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Cynthia

Liked: Amenities
Disliked: Cleanliness
I recently stayed at Villa Mercedes Curio Collection by Hilton and overall the experience was okay. The common areas and amenities appear to have been recently remodeled, which gives the hotel a modern and more upscale look. The lobby and shared spaces feel refreshed and inviting. However, the guest rooms do not reflect the same level of renovation. The furniture feels outdated and could benefit from a full refresh. The blinds in my room were visibly dirty and had signs of mold, which was disappointing. The minibar was also not functioning properly during my stay. Housekeeping standards could be improved, as bed linens were not changed daily. While this may be part of a sustainability policy, it was not clearly communicated. The pool area has potential, but it is located in a shaded section of the property, which keeps the water very cold. Even in a tropical destination like Mérida, the pool was not comfortable to use. Investing in a pool heater would significantly enhance the guest experience. In summary, while the hotel has attractive remodeled amenities and a good overall foundation, the rooms and some maintenance details need attention to match the level of the public areas.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Clean room, staff wonderful.
Stayed 3 nights in Feb 2026