Hyatt Regency Mexico City

Photo gallery for Hyatt Regency Mexico City

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Indoor pool
Indoor pool
Indoor pool
Room service - dining

Overview of Hyatt Regency Mexico City

Hyatt Regency Mexico City

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 140°F
Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

Explore the area

  • Popular LocationPaseo de la Reforma1 min walk
  • Popular LocationBasilica of Our Lady of Guadalupe33 min drive
  • Popular LocationAutodromo Hermanos Rodriguez39 min drive
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)40 min drive

Choose dates to view prices

Club Room, 1 King Bed (High Floor)

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (High Floor)

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Park View

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 178 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 301 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 301 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • 1001 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Regency, Suite, 1 King Bed

  • 646 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds

  • 301 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds

About this area

Mexico City

Hyatt Regency Mexico City is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autodromo Hermanos Rodriguez. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Paseo de la Reforma - 1 min walk
  • Auditorio Nacional - 6 min walk
  • Parque Zoologico de Chapultepec - 15 min walk
  • Basilica of Our Lady of Guadalupe - 33 min drive
  • Autodromo Hermanos Rodriguez - 39 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 40 min drive

Restaurants

  • Porchetta - 4 min walk
  • Cantina Karisma - 4 min walk
  • Au Pied de Cochon - 4 min walk
  • Alfredo di Roma - 4 min walk
  • Nexo wine bistrot - 5 min walk

About this property

Hyatt Regency Mexico City

Family-friendly Mexico City aparthotel in Polanco, walk to Paseo de la Reforma
This smoke-free aparthotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and an LCD TV with cable channels. Thoughtful touches include a pillow menu and bathrobes, and also available are free wired Internet and 24-hour room service.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, facials, body scrubs, and body treatments.

Languages spoken

English, French, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Swedish massages
  • Body treatments
  • Body scrubs
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (USD 7.3 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service
  • On site car rental

Family friendly

  • Childcare in room (surcharge)

Restaurants on site

  • RULFO
  • YOSHIMI
  • TEPPAN GRILL
  • AMADO

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Select Comfort bed
  • Pillow menu

Bathrooms

  • Hair dryer
  • Bathrobes
  • Towels provided
  • Free toiletries
  • Slippers

Entertainment

  • Smart TV with cable service
  • Video game console
  • Pay movies

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • USD 35 per pet per night
  • 2 per room (up to 44 lbs)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Aerobics classes on site
  • Tennis on site
  • Bicycle rentals nearby
  • Golf nearby

General

  • 755 rooms
  • 38 floors
  • 1 building
  • Built in 1987

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
2 per room (up to 44 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 710 out of 990 reviews
5 - Excellent 72%
Rating 4 - Good. 209 out of 990 reviews
4 - Good 21%
Rating 3 - Okay. 41 out of 990 reviews
3 - Okay 4%
Rating 2 - Poor. 12 out of 990 reviews
2 - Poor 1%
Rating 1 - Terrible. 18 out of 990 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice service!
Stayed 6 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent choice. There seemed to be many business people staying here but it was also an excellent location for touring the city. Many restaurants and parks in walking distance.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family