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Overview of Hyatt Regency Mexico City

Photo gallery

Guest reviews

4.6 / 5Wonderful
1,731 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationAuditorio Nacional12 min walk
Popular LocationMuseo Nacional de Antropologia15 min walk
Popular LocationCastillo de Chapultepec15 min drive
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)33 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 178 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Twin Beds

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Room, 2 Twin Beds, Park View

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Park view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Room, 2 Twin Beds

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Regency, Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 1001 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Park View

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Park view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Twin Beds (High Floor)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Room, 1 King Bed (High Floor)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Mexico City

Located in Mexico City's Polanco neighborhood, Hyatt Regency Mexico City is in the business district and near a metro station. Museo Nacional de Antropologia and Paseo de la Reforma are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Traveling with kids? Don't miss Parque Zoologico de Chapultepec and Six Flags Mexico. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Chapultepec Park - 2 min walk
  • Auditorio Nacional - 12 min walk
  • Museo Nacional de Antropologia - 15 min walk
  • Museo Soumaya - 14 min drive
  • Castillo de Chapultepec - 15 min drive

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Auditorio Station - 8 min walk
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 33 min drive

Restaurants

  • RULFO — 1 min walk
  • YOSHIMI — 1 min walk

About this property

Hyatt Regency Mexico City

Family-friendly Mexico City hotel in Polanco, walk to Chapultepec Park
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a coffee shop/café, outdoor tennis courts, and a sauna are onsite. All 755 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Guests will also find Select Comfort beds, 24-hour room service, and minibars.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: USD 7.3 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 per person
3 restaurants and 1 coffee shop/café
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center
3 outdoor tennis courts
Aerobics classes
Indoor pool
Sauna
Shopping
Spa services
Steam room
Tennis

Family friendly

Dry cleaning service
Indoor pool
In-room child care (surcharge)
Laundry facilities

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Portuguese
Russian
Spanish

Business services

Business center
Meeting rooms
Conference center

Outdoors

Garden

Spa

Body scrubs
Body treatments
Facials
Massage - Swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Hypo-allergenic bedding
Linens
Pillow menu
Premium bedding
Select Comfort bed

Bathroom

Bathrobes
Free toiletries
Hair dryer

Entertainment

Cable channels
LCD TV
Pay movies
Premium channels
Video-game console

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 1 PM
Express check-out

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 1 April 2020 to 14 June 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
2 per room (up to 44 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel
Hyatt Regency Mexico City Hotel
Hyatt Regency Mexico City Mexico City
Hyatt Regency Mexico City Hotel Mexico City

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
1,220
4 - Good
390
3 - Okay
85
2 - Mediocre
19
1 - Poor
17
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    location, service, food, space, view, very clean, all services

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Property looks very nice, location is great, Polanco is very nice area

    Stayed 2 nights in Feb 2020