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Indoor Spa Tub
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Guest reviews

4.5/5 Wonderful
998 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Individually-wrapped food options
Sheets and towels washed at 140°F

Map

Explore the area

Popular LocationMuseo Nacional de Antropologia11 min walk
Popular LocationThe Angel of Independence Monument18 min walk
Popular LocationU.S. Embassy20 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Park View

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Park View
  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Park View

    4.6/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds, Park View
  • Deluxe Double Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds
  • Grand Club King

    4/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Club King
  • Grand Club 2 doubles

    4.5/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsGrand Club 2 doubles
  • Fiesta Club 2 Double, Park View

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsFiesta Club 2 Double, Park View
  • Fiesta Club, 1 King Park View

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsFiesta Club, 1 King Park View

About this area

Mexico City

Located in Mexico City, Grand Fiesta Americana Chapultepec is in the business district and near a metro station. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Paseo de la Reforma and Museo Nacional de Antropologia are cultural highlights. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Paseo de la Reforma - 5 min walk
  • Museo Nacional de Antropologia - 11 min walk
  • The Angel of Independence Monument - 18 min walk
  • U.S. Embassy - 20 min walk
  • Auditorio Nacional - 9 min drive

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 12 min walk
  • Mexico City Intl. Airport (MEX) - 30 min drive

Restaurants

  • Salamboo — 1 min walk

About this property

Grand Fiesta Americana Chapultepec

Luxury Mexico City hotel in Reforma, walk to Chapultepec Park
A full-service spa, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 203 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.
Spa 19th has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: MXN 100 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 284 for adults and MXN 150 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 284 for adults and MXN 150 for children (approximately)
  • Valet parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment will be available to guests
Individually-wrapped food options are available for breakfast, lunch, and dinner
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at Grand Fiesta Americana Chapultepec and receive a full refund?
Yes, Grand Fiesta Americana Chapultepec offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Fiesta Americana Chapultepec cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Fiesta Americana Chapultepec?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on Aug 14, 2020 start from $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Fiesta Americana Chapultepec pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for MXN 100 per night.
What time is check-in at Grand Fiesta Americana Chapultepec?
Check-in is from 3:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
Located in Reforma, this luxury hotel is within a 5-minute walk of Chapultepec Park and Paseo de la Reforma. Museo Nacional de Antropologia and Castillo de Chapultepec are also within 15 minutes. Chapultepec Station is 12 minutes by foot and Sevilla Station is 14 minutes.

Guest reviews

Overall score and ratings for Grand Fiesta Americana Chapultepec

4.5
Wonderful
5 - Excellent
618
4 - Good
269
3 - Okay
73
2 - Mediocre
23
1 - Poor
15
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

It was really clean, great service. AC was not working and the room was very hot

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Location is perfect, right across the street from the park. Room is also really comfortable and the service is excellent. Been there several times and it’s my favorite because it’s close to the subway, tour bus stops, museums and Polanco with awesome options to shop and eat.

Stayed 3 nights in Mar 2020

2/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Nice location in older neighborhood. Quiet streets to walk around, plenty of restaurant choices. Hotel is undergoing renovation. Hotel gave me no notice at check in that restaurant and bar were closed for renovation.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Perfectly located, safe, clean, professional staff, and plenty to do around the area.

    Stayed 4 nights in Feb 2020