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LaiLa Hotel CDMX

Photo gallery for LaiLa Hotel CDMX

Featured Image
LCD TV
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
View from Room

Overview of LaiLa Hotel CDMX

LaiLa Hotel CDMX

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

Explore the area

  • Popular LocationPaseo de la Reforma2 min walk
  • Popular LocationThe Angel of Independence Monument7 min walk
  • Popular LocationChapultepec Park11 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)28 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, LaiLa Hotel CDMX is in the business district and near a metro station. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and travelers looking to shop may want to visit Reforma 222 and La Ciudadela. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Guests appreciate the hotel's quiet location.

What's nearby

  • Paseo de la Reforma - 2 min walk
  • Torre Mayor - 7 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 9 min walk
  • Chapultepec Park - 11 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • La Terraza — 1 min walk
  • Pamillada Uruguaya Don Asado — 2 min walk
  • J&G Grill — 2 min walk
  • Bread. & Co — 3 min walk
  • Daikoku — 3 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts Mexico City hotel in Reforma, walk to Paseo de la Reforma
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. All 167 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find coffee makers and free bottled water.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Drop-off airport shuttle (surcharge) from 7:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 189 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 AM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 189 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 800.00 per vehicle
  • Self parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 368 out of 993 reviews
5 - Excellent 37%
Rating 4 - Good. 415 out of 993 reviews
4 - Good 42%
Rating 3 - Okay. 156 out of 993 reviews
3 - Okay 16%
Rating 2 - Poor. 36 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 993 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Food poisoning, loud guests partying next door late at night, and guests were allowed to smoke in non-smoking rooms.
Stayed 11 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was terrific! Delicious traditional Mexican breakfast with a chef cooking to order! They also had a buffet bar with hot food (both sweet and savory), cereal, yogurt, fresh fruit and the best pan dulce! The rooms were great and the staff was amazing, they provided great insight and tourist destinations!
Stayed 4 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was clean and nice. If your planing a vacation in Mexico City don't hesitate to give this hotel a try highly recommend!
Stayed 1 night in Mar 2021