2/10 糟糕
Elizabeth
团体旅客
2024 年 9 月 26 日
满意：服务设施
不满意：清洁度
When I went to the room I found dirty towels on the floor urine on the toilet seat in one bathroom they other bathroom no one had bothered to flush the toilet. Food in the fridge and it was expired no toilet or paper towels available the dish towel was dirty. When i went to the front desk they tried to get in touch with the property manager and they never answered the phone nor called back. I got in touch with the company that communicated with me and they said they will see if they can get someone to come clean the apartment no one came and when I asked to get compensated for it they just told me they have to speak to the owner and never got back in to with me
The view was nice and we enjoyed the pool and the beach which is in walking distance
Elizabeth
2024 年 9 月入住 2 晚