Best Resorts in Middlesex County

"Jamaica was incredible, but our stay at Bahia Principe in Runaway Bay was disappointing. Check in was very slow, and our room was not properly cleaned. There was dirty underwear under the sink. Our friends were double booked and were asked to leave their room after another couple was checked into it. Their replacement room had double beds instead of a king, and the entire process took from 3:00 PM to about 5:30 PM. Service across the resort moved slowly. Even when you are being helped, staff stop to assist other workers who interrupt. This happened while checking in, booking excursions, getting drinks, and making dinner reservations. The resort app never recognized my reservation, so I could not book dinner and had to wait in long lines at guest services. Room service never answered the phone. We were not told that half the resort was closed due to hurricane repairs. Only four restaurants were open, and most reservation times were unavailable unless you wanted to eat at 9:30 PM. When we arrived for our 9:30 reservation, we were told we were too late to experience the full menu. Both parties in our group were promised complimentary massages by the manager, Amir, but the spa had no record of it and Amir never followed up. Jamaica itself was wonderful and the snorkeling was amazing, but I am not sure I would return to this resort."

"Excellent Breakfast "

"Spacious clean air conditioned room. Buffet breakfast was delicious. Friendly and helpful staff. Grounds of the property were clean and perfectly maintained. Free shuttle to the private beach. Ambience at dinner in the evenings was superb 👌. "

"Great staff and facility. My family and I enjoyed our stay! "

"With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!"

"This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians. There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others. I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests. Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately. "

"EXCELLENT "

"Great property with spacious living area, updated kitchen, two bedroom and two bathrooms. The pools are just a few steps off of balcony of this ground floor ocean front unit. Host was very accomodating and communicative throughout our stay."

"room was clean when we arrived. but was never cleaned for the 3 days we were there. drain was also giving a foul smell"