Ratings based on 1,501 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Iowa

Room a mess; not clean. Bathroom very dirty

Posted Jul 26, 2016
Pros: location
Cons: housekeeping
Location: Mall of America
Room a mess, not very clean. Bathroom very dirty. Housekeeping forgot to clean our room on the 2nd night. We used this hotel every time we were in the Bloomington/Minneapolis area; very disappointing. We will be staying at a different hotel on our next visit. The breakfast used to be very good; the quality of food now is not good.
3 out of 5
by A verified traveler from Alberta

Overall Hotel is not what I expected from Hilton

Posted May 14, 2016
Pros: Hospitality hour and Breakfast are nice, close to airport
Cons: Clean and repair the room
Location: Proximity to airport is good
Overall Hotel was OK, staff was nice, hospitality hour and Breakfast are nice. Room itself was old, arm chairs and couch were very dirty and worn out. A/C in the room did not work and was incredibly warm and uncomfortable. There are trains rolling by all night, whistles blowing, very noisy.
4 out of 5
by A verified traveler from Iowa

Beautiful hotel and location

Posted May 4, 2016
Great location next to tram. Hotel restaurant and bar area very nice.
2 out of 5
by A verified traveler

Disappointed

Posted May 1, 2016
We were cold and could not get any heat. Free food and drinks were not worth the price we paid for the Hotel.
5 out of 5
by Song Tou Xiong from Lake Elmo, MN

AAAAA

Posted Apr 28, 2016 on Hotels
very good
3 out of 5
by kathleen from Asheville

Disappointing

Posted Apr 28, 2016 on Hotels
I was really disappointed in the room. It had a weird smell like a moldy smell. It needs to be upgraded with new furniture and fixtures. It definitely was not worth the 160.00 I paid. Bathroom is extremely small, equivalent to a Motel with the ceiling peeling in the shower and the beds were nothing to get excited about The walls in the suite area were all marred and scratched up.
2 out of 5
by Roxanne from Arizona

Outdated embassy suite

Posted Apr 26, 2016 on Hotels
Was a family get together, would not recommend to anyone for the price. Breakfast was good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by A verified traveler

Big room, WiFi not so much

Posted Apr 19, 2016 on Hotels
TV reception was poor as was WiFi - very spotty
3 out of 5
by A verified traveler

Smokwy

Posted Apr 17, 2016 on Hotels
Room had cigarette smoke coming through the bathroom ventilation along with noise.