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"Poor"

"Did not utilize property. Hotel seemed outdated."

"Staff was nice but everything felt dated and dingy especially the fitness center and elevator "

"The heat was variable and shower was like warm at best. Overall the hotel was nicely appointed but coffee was awful. "

"The heater is set to never go above 74, if you use the thermostat to set it to 78 the fan goes on but the room never heats up. I had to sleep in pants and a sweater. All rooms are this way, booked here about 5 times because its the best location for me but at this point I'm fed up being cold. The room service just barged in an hour before checkout while I was putting my pants on. "

"Staff was great and very friendly "

"I put a note in my RSVP that I would arrive early and need to check in to get ready for a party we had at 2pm. At check in we waiting about 15 min until the one employee showed up to check us in. We were really annoyed at this point but he checked us in and gave us keys right away, well before check in time. I appreciated that and for this reason our stay was great!"

"Hotel is very new so nice wood floors and stylish decor thru out Restaurant Siena was excellent "

"Nice and quiet place to stay "