“We stayed at this hotel unexpectedly and were pleasantly surprised. Checking in was lovely and staff took extra time to give us information about Hanoi and local sights/customs. We had booked a room with a window but it was impossible to see outside due to frosted glass and was too high even if it was not frosted.
Breakfast was amazing! There was a combo of à la carte and buffet items included. Coffee was a European style machine so no nasty drip hotel coffee.
The hotel is ideally located and……
“1) the pick up service is a bit expensive
2) staffs are nice and willing to offer help
3) the room with nice view and clean
4) the staff was eager to sell the travel plan and provide the taxi service to airport, however it doesn’t suit for us
”