Ratings based on 393 Verified Reviews

3.7 out of 5
81% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Needs lots of work!

Posted Apr 19, 2017
When booked did not know pool was closed. Only one operational ice maker; located near check in desk on opposite side of hotel. All carpets were stained and the hotel was definitely showing it's age.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Got there late but was a good place to spend the night, breakfast was good and we left early.
3 out of 5
by Keith

Posted Mar 20, 2017 on Hotels
Needs updating. Carpet in the room was stained and looks dirty. The room was clean. Beds old and lumpy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, ON

Extremely good value because of renovation

Posted Mar 3, 2017 on Orbitz
Pros: The service was good and the facilities are better than average.
Cons: Assuming the carpet is replaced, few improvements are needed.
Location: The hotel is about 2 1/2 miles south of the city center and a little more than 3 miles from Stephen F. Austin State University.
I was given an extremely economical rate because they said the carpet was in the process of being replaced.
4 out of 5
by A verified traveler

Posted Feb 28, 2017 on Hotels
Carpet was filthy, they said they were replacing them, if hadn't got in so late would have canceledone and went elsewhere. They said we prepaid and couldn't get money back. Other than that it appeared to be a nice place. I read that the carpet was bad in November when others came threw there.
5 out of 5
by A verified traveler

Convenient and helpful!

Posted Feb 28, 2017 on Hotels
The front desk was very friendly and helpful!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 24, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2016
It was an ok stay there was a weird smell in the rooms were stayed in. Other then that it was a ok stay.
5 out of 5
by A verified traveler

Very good Hotel

Posted Dec 11, 2016 on Hotels
Great