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Reviews

4.3 / 5Excellent
38 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Village Market
    3 min walk
  • Popular Location
    United Nations Office at Nairobi
    15 min walk
  • Popular Location
    Westgate Shopping Mall
    7 min drive
  • Airport
    Nairobi (NBO-Jomo Kenyatta Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Trademark King

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Trademark Twin

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Room, Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Terrace

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed (Trademark)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Corner

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite (Trademark)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 Twin Bed (Trademark)

    Room Amenities

    • Sleeps 2
    • 1 Twin Bed
    More details

About this area

Nairobi

In the city center, Trademark Hotel is in an area with good shopping. Kenyatta Mausoleum and Teleposta Towers are local landmarks, and some of the area's activities can be experienced at ABC Place and Muthaiga Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium.

Popular Location

What's nearby

  • Village Market - 3 min walk
  • United Nations Office at Nairobi - 15 min walk
  • Karura Forest - 4 min drive
  • Westgate Shopping Mall - 7 min drive
  • Nairobi National Museum - 8 min drive

Getting around

  • Syokimau Station - 43 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 46 min drive

About this property

Trademark Hotel

Central hotel connected to a shopping center in Nairobi with restaurant
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace, and self parking. All 216 rooms provide free WiFi, coffee makers, and flat-screen TVs. Free bottled water, fans, and safes are among the other amenities that guests will find.
Trademark Hotel offers 216 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 5 per day
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 21 for adults and USD 11 for children
1 restaurant and 1 coffee shop/café
1 bar

Things to do

Art gallery
Designer stores
Outdoor pool
Shopping mall

Family friendly

Children's club (surcharge)
Dry cleaning service
Free cribs/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)
Trampoline

Conveniences

Elevator
Front-desk safe
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Languages spoken

English
Swahili

Business services

Meeting rooms

Outdoors

Free pool cabanas
Pool sun loungers
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Fan
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Hair dryer (on request)
Shower
Towels

Entertainment

43-inch flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Safe

Policies

Check-in

Check-in between noon - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle
  • Self parking fee: USD 5 per day
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Trademark Hotel Nairobi
  • Trademark Nairobi
  • Trademark Hotel Hotel
  • Trademark Hotel Nairobi
  • Trademark Hotel Hotel Nairobi

Frequently asked questions

4.3

Excellent

5 - Excellent
21
4 - Good
11
3 - Okay
4
2 - Mediocre
1
1 - Poor
1
4.6
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Being connected to the village market is a significant bonus as it means there are lots to do and see right on your doorstep. The rooms are very modern looking and clean. You get good views on the higher floors and there’s an amazing rooftop bar. However, there are a number of very minor tweaks which this hotel needs in order to take it from 4 star/ pleasing experience to 5 star/ excellent experience. I had an issue checking in as the the suite I’d booked was unavailable, despite me booking it over three months in advance. It subsequently took over an hour to check in and I didn’t have the suite for the first night but hotel staff were very understanding and did all they could to enhance my stay. The rooms are also seemingly susceptible to flooding if you have too long a shower. Improved draining required. Although very secure, the lift system is a pain in the neck! If you have colleagues or friends on different floors, you’re unable to access then without meeting in ground floor first. You also cannot access stairs unless in emergency so even if you’re on 3rd floor trying to get to 2nd floor, you can end waiting quite a while for a lift just to go down one level. Getting out of hotel in a car can also be a long process due to ticketing system currently in place. Improving these efficiencies will ensure a 5 star experience as this hotel is genuinely pretty good!

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with excellent service in Nairobi

Loved this hotel - modern comfortable and nice location in the Village Market Mall. Nice buffet breakfast in the Harvest Restaurant and excellent sushi in the rooftop restaurant, Hero. Special thanks to Vincent, the Housekeeper, who went out of his way to make the stay such pleasure

Stayed 10 nights in Nov 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Aug 2019

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