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Trademark Hotel

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Outdoor pool, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Terrace King Room | Terrace/patio
Trademark Suite Room | In-room safe, desk, laptop workspace, blackout drapes

Overview of Trademark Hotel

VIP Access

Trademark Hotel

4.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

Explore the area

  • Popular LocationVillage Market3 min walk
  • Popular LocationUnited Nations Office at Nairobi15 min walk
  • Popular LocationTwo Rivers Mall7 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Nairobi

Located in Gigiri neighborhood, Trademark Hotel is connected to a shopping center. Shoppers can check out Village Market, while everyone can enjoy the natural beauty of Karura Forest and Uhuru Park. Traveling with kids? Consider Nairobi Railway Museum, or check out an event or a game at Nairobi City Stadium.

What's nearby

  • Village Market - 3 min walk
  • United Nations Office at Nairobi - 15 min walk
  • Two Rivers Mall - 7 min drive
  • Westgate Shopping Mall - 7 min drive
  • Karura Forest - 12 min drive

Getting around

  • Syokimau Station - 47 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 48 min drive

Restaurants

  • CJ's - 3 min walk
  • Mugg and Bean - 3 min walk
  • Osteria Gigiri - 3 min walk
  • Jiko - 6 min walk
  • Pan Asian Yao - 15 min walk

About this property

Trademark Hotel

4-star family-friendly hotel in the heart of Gigiri
You can look forward to an airport drop-off service, a rooftop terrace, and an art gallery on site at Trademark Hotel. Treat yourself to a deep-tissue massage, a body wrap, or a body scrub at the onsite spa. Be sure to enjoy a meal at Harvest, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor pool, and a reception hall
  • Luggage storage, ATM/banking services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Trademark Hotel have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • 43-inch flat-screen TVs with premium channels
  • Childcare services, coffee/tea makers, and fans

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 21 for adults and USD 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (1750 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from noon - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Trademark Hotel?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Trademark Hotel on Oct 21, 2022 start from $125.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Trademark Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trademark Hotel?

Self parking is free at this property.

What time is check-in at Trademark Hotel?

Check-in is from noon - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Trademark Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Trademark Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 60 per vehicle applies.

Where is Trademark Hotel located?

This family-friendly Nairobi hotel is located in a shopping district, within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Uhuru Park are also within 6 mi (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 79 out of 133 reviews
5 - Excellent 59%
Rating 4 - Good. 37 out of 133 reviews
4 - Good 28%
Rating 3 - Okay. 11 out of 133 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 133 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 133 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Elizabeth
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! The property is beautiful and very clean. The staff is kind and very courteous!
Stayed 6 nights in Jul 2022

2/5 Poor

Dragana
Stayed 1 night in Jun 2022

5/5 Excellent

Karanja
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

5/5 Excellent

Douglas
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Trademark hotel several times. It provides excellent accommodations and easy access to the Village Market mall.
Stayed 1 night in May 2022

5/5 Excellent

vitalis
Stayed 1 night in May 2022

4/5 Good

Margaret
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay right in the middle of a popular mall with many banks, restaurants and taxi services at your service. Staff is quite friendly too.
Stayed 1 night in May 2022

1/5 Terrible

Arham
Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was extremely poor - the side tables had weird sticky stuff on it - nor did I get a resort credit or a room upgrade
Stayed 1 night in May 2022

5/5 Excellent

Monica
Stayed 1 night in May 2022

4/5 Good

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022