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Radisson Blu Hotel Nairobi Upper Hill

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Beach
Outdoor pool
Premium bedding, minibar, in-room safe, individually furnished
Executive Suite, 1 Bedroom (Lounge Access) | Premium bedding, minibar, in-room safe, individually furnished

Overview of Radisson Blu Hotel Nairobi Upper Hill

UNESCO Sustainable Travel Pledge

Radisson Blu Hotel Nairobi Upper Hill

5.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Elgon Rd, Upper Hill, Nairobi, 00100

Explore the area

  • Popular LocationKenya Railway Golf Club4 min drive
  • Popular LocationNyayo National Stadium6 min drive
  • Popular LocationStrathmore University9 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)27 min drive

Room options

About this area

Nairobi

Radisson Blu Hotel Nairobi Upper Hill is located in Nairobi Upper Hill, a neighborhood in Nairobi, and is in the suburbs and near the airport. Shoppers can check out City Market, while everyone can enjoy the natural beauty of Arboretum and Nairobi National Park. Traveling with kids? Consider Nairobi Railway Museum, or check out an event or a game at Nyayo National Stadium.

What's nearby

  • Nairobi Hospital - 4 min drive
  • Kenya Railway Golf Club - 4 min drive
  • Uhuru Park - 6 min drive
  • Nyayo National Stadium - 6 min drive
  • Strathmore University - 9 min drive

Getting around

  • Syokimau Station - 26 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive

Restaurants

  • Sikia Fine Dining - 7 min walk
  • Upperhill Springs Restaurant - 14 min walk
  • Mukutan Garden Café - 3 min drive
  • China Plate - 3 min drive
  • PHQ Canteen - 3 min drive

About this property

Radisson Blu Hotel Nairobi Upper Hill

5-star luxury hotel in the heart of Nairobi Upper Hill
Take advantage of golfing on site, a roundtrip airport shuttle, and a poolside bar at Radisson Blu Hotel Nairobi Upper Hill. Indulge in a manicure/pedicure, aromatherapy, and a Thai massage at the onsite spa. Enjoy African cuisine, a poolside location, and al fresco dining at the two onsite restaurants. In addition to a terrace and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and laundry services
  • Massage treatment rooms, a 24-hour front desk, and a front desk safe
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 271 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, free infant beds, and free extra beds
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: KES 3000 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Chop House
  • Larder
  • The Humidor
  • Al Fresco Pool Bar & Gril

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Golfing
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (6351 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

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Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: KES 6900
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: KES 3000 per person (approximately)
  • Airport shuttle fee: KES 4900 per person (one way)
  • Early check-in fee: KES 6900 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel Nairobi Upper Hill have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Radisson Blu Hotel Nairobi Upper Hill?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Radisson Blu Hotel Nairobi Upper Hill on Sep 30, 2022 start from $171.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Blu Hotel Nairobi Upper Hill pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Radisson Blu Hotel Nairobi Upper Hill?

Self parking is free at this property.

What time is check-in at Radisson Blu Hotel Nairobi Upper Hill?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of KES 6900 (subject to availability). After-hours check-in is not available.

What time is check-out at Radisson Blu Hotel Nairobi Upper Hill?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Radisson Blu Hotel Nairobi Upper Hill provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 4900 per person applies.

Where is Radisson Blu Hotel Nairobi Upper Hill located?

This family-friendly Nairobi hotel is located near the airport, within 3 mi (5 km) of Nairobi Hospital, City Market and Arboretum. Nairobi National Museum and Nairobi National Park are also within 6 mi (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 77 out of 136 reviews
5 - Excellent 57%
Rating 4 - Good. 46 out of 136 reviews
4 - Good 34%
Rating 3 - Okay. 6 out of 136 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 136 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 136 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

ReynoldMargaret, Minnesota.
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the services, room cleaning, hall ways very clean kitchen service brought the food late without complaining it's late and receptionist service were awesome asking whether we need help. As all Radisson Blu is now my place to stay each time I will visit Kenya and recommending it to all the people I know who will visit Kenya. Nothing to complain about Radisson Blu during my stay. It was more than home and thanks to all I interacted with. My God Bless you all and hopefully this corona virus goes in order visitors to come back.
Stayed 12 nights in Mar 2020

4/5 Good

Verified traveler
Traveled with partner
Liked: Cleanliness
Better looking inside than outside !!!!!!!!!!!!!!!
Stayed 1 night in Feb 2020

4/5 Good

FRANKLIN
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

D Gerder
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

5/5 Excellent

Unnikrishnan
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms,Good breakfast, good security and friendly staff
Stayed 2 nights in Jan 2020

4/5 Good

Olumide
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

5/5 Excellent

Kevin
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
Always great to stay here, especially in the Club Lounge
Stayed 2 nights in Nov 2019

5/5 Excellent

Verified traveler
Stayed 2 nights in Nov 2019

5/5 Excellent

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The bathrooms were super comfortable and it was super easy to relax. I would definitely stay there again.
Stayed 3 nights in Nov 2019

4/5 Good

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019