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Radisson Blu Hotel Nairobi Upper Hill

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Featured Image
Beach
Outdoor pool
Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished

Overview of Radisson Blu Hotel Nairobi Upper Hill

Radisson Blu Hotel Nairobi Upper Hill

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Elgon Rd, Upper Hill, Nairobi, 00100

Explore the area

  • Popular LocationKenya Railway Golf Club4 min drive
  • Popular LocationNyayo National Stadium6 min drive
  • Popular LocationStrathmore University8 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)39 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Aug 30 - Fri, Dec 31.

About this area

Nairobi

Located in Nairobi, Radisson Blu Hotel Nairobi Upper Hill is in the city center and near the airport. Shoppers can check out City Market, while everyone can enjoy the natural beauty of Arboretum and Nairobi National Park. Traveling with kids? Consider Nairobi Railway Museum and Giraffe Centre.
Visit our Nairobi travel guideOpens in a new window
Map

What's nearby

  • Nairobi Hospital - 4 min drive
  • Kenya Railway Golf Club - 4 min drive
  • Uhuru Park - 5 min drive
  • Nyayo National Stadium - 6 min drive
  • Strathmore University - 8 min drive

Getting around

  • Syokimau SGR Railway Station - 34 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 39 min drive

Restaurants

  • The Chop House — 1 min walk
  • Larder — 1 min walk
  • Sikia Fine Dining — 7 min walk
  • Upperhill Springs Restaurant — 14 min walk
  • Mukutan Garden Café — 3 min drive

About this property

Radisson Blu Hotel Nairobi Upper Hill

5-star family-friendly hotel near Nairobi Hospital
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 271 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can appreciate conveniences like refrigerators and coffee makers, and other amenities include minibars and TVs.
Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers and hair dryers. This Nairobi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Revitalize wellness centre has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: KES 3000 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Golfing
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting/childcare
  • Free rollaway/extra beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • 24-hour business center
  • Conference center (6351 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from noon - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 12:30 PM - 11:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from August 30 2021 to December 31 2021 (dates subject to change).
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: KES 3000 per person (approximately)
  • Airport shuttle fee: KES 4900 per person (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 77 out of 136 reviews
5 - Excellent 57%
Rating 4 - Good. 46 out of 136 reviews
4 - Good 34%
Rating 3 - Okay. 6 out of 136 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 136 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 136 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the services, room cleaning, hall ways very clean kitchen service brought the food late without complaining it's late and receptionist service were awesome asking whether we need help. As all Radisson Blu is now my place to stay each time I will visit Kenya and recommending it to all the people I know who will visit Kenya. Nothing to complain about Radisson Blu during my stay. It was more than home and thanks to all I interacted with. My God Bless you all and hopefully this corona virus goes in order visitors to come back.
Stayed 12 nights in Mar 2020

4/5 Good

Traveled with partner
Liked: Cleanliness
Better looking inside than outside !!!!!!!!!!!!!!!
Stayed 1 night in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms,Good breakfast, good security and friendly staff
Stayed 2 nights in Jan 2020