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254 Ole Sereni

Photo gallery for 254 Ole Sereni

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Cozy Room | Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Overview of 254 Ole Sereni

254 Ole Sereni

4.5-star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500

Explore the area

  • Popular LocationThe Nextgen Mall5 min walk
  • Popular LocationNyayo National Stadium6 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)19 min drive
  • Popular LocationNairobi City Stadium21 min drive

Room options

About this area

Nairobi

In a national park, 254 Ole Sereni is in Nairobi West, a neighborhood in Nairobi with good airport proximity. Looking to enjoy an event or a game? See what's going on at Nyayo National Stadium or Nairobi City Stadium. Spend some time exploring the area's activities, including safari tours.

What's nearby

  • The Nextgen Mall - 5 min walk
  • Nyayo National Stadium - 6 min drive
  • Nairobi Railway Museum - 11 min drive
  • Strathmore University - 11 min drive
  • Nairobi City Stadium - 21 min drive

Getting around

  • Syokimau Station - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive

Restaurants

  • The Terrace Restaurant - 5 min walk
  • Domino's - 6 min walk
  • Pampa Grill Ltd - 13 min walk
  • Black Gold Cafe at Panari Hotel - 14 min walk
  • Galito's- Belle vue - 17 min walk

About this property

254 Ole Sereni

4.5-star luxury hotel in the heart of Nairobi West
At 254 Ole Sereni, you can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a massage, or a body treatment. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), limo/town car service, and a gift shop
  • Wedding services, concierge services, and barbecue grills
  • Guest reviews speak well of the helpful staff and proximity to the airport
Room features
All 134 individually decorated rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: KES 2000 for adults and KES 2000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • The Big Five Restaurant
  • Eagles Steakhouse
  • Waterhole Snack Bar

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

88% of travelers were happy with check-in
Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: KES 2000 for adults and KES 2000 for children (approximately)
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KES 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - P051183856D
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
Ole Sereni
254 Ole Sereni Hotel
254 Ole Sereni Nairobi
254 Ole Sereni Hotel Nairobi

Frequently asked questions

Does 254 Ole Sereni have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at 254 Ole Sereni?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at 254 Ole Sereni on Oct 5, 2022 start from $136.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 254 Ole Sereni pet-friendly?

No, pets are not allowed at this property.

How much is parking at 254 Ole Sereni?

Self parking and extended parking are free at this property.

What time is check-in at 254 Ole Sereni?

Check-in is from 2:00 PM - 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at 254 Ole Sereni?

Check-out is at 10 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Does 254 Ole Sereni provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 2250 per person applies.

Where is 254 Ole Sereni located?

Located in Nairobi West, this luxury hotel is 0.8 mi (1.3 km) from Nairobi National Park and 2.9 mi (4.6 km) from Nyayo National Stadium. Parliament Building and Kenyatta International Convention Centre are also within 6 mi (10 km).

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 177 out of 447 reviews
5 - Excellent 40%
Rating 4 - Good. 186 out of 447 reviews
4 - Good 42%
Rating 3 - Okay. 49 out of 447 reviews
3 - Okay 11%
Rating 2 - Poor. 17 out of 447 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 447 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Rory
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to locate for a self driven rental driver and the breakfast was not worth the $23 charged for each person
Stayed 1 night in Sep 2022

4/5 Good

Momodou
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Professional and friendly service. The cost of hotel transport is very high.
Stayed 2 nights in Sep 2022

5/5 Excellent

Kristin
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED THIS HOTEL! We stayed here since it was the only hotel with a view of Nairobi National Park. It was our hub between different safaris. There is a new hotel, which is double the price, but we stayed in the older one and it was GORGEOUS! The grounds are very secure and nice. Being 2 women traveling alone, that was a big concern for us. The buffet was over-priced ($35/person), but we got Uber Eats delivered and that was great. The staff, Nelson, Felix, and all of the staff were like family welcoming us back each time. We loved them to death and will be back to see them! Definitely stay with 254 Ole Sereni! You will not regret it!
Stayed 2 nights in Sep 2022

5/5 Excellent

David
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well kept neat place.
Stayed 4 nights in Aug 2022

1/5 Terrible

EDWARD
Business traveler, Traveled with partner
Liked: Staff & service
Bed was broken and noisy.
Stayed 1 night in Aug 2022

4/5 Good

Renee
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why don't you promote the "Eagles" restaurant? Our steaks were great! The 2-5-4 restaurant is mediocre and it took a long time to get our food.
Stayed 2 nights in Aug 2022

4/5 Good

Ghada
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size cheerful and bright it faced the garden but of course the highway too. Bathroom and amenities were great. They had an electric kettle and teas and coffee. The location is very inconvenient as it is sandwiched between highways. Not a place to walk around and explore.
Stayed 1 night in Jul 2022

5/5 Excellent

charles
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hwy/express way. Tight security, clean rooms No microwave was a set back, some litter by expressway fence, nice grass would improve the view
Stayed 1 night in Jul 2022

4/5 Good

De Wet
Stayed 4 nights in Jun 2022

5/5 Excellent

Asif Awan
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness was superb and ambiance was excellent would love to visit again soon
Stayed 1 night in Jun 2022