Posted Jun 11, 2015 on Hotels
The Graycliff has wonderful service, good food, discreet security, and a friendly and efficient staff. The hotel feels outdated, but it was obvious that it had been beautiful and elegant 20-30 years ago. With maintenance, refreshing, and updating, the experience will once again be five star.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Ann, thank you for your feedback, we take these comments very seriously and share with our Team. The décor of Graycliff Hotel has been designed not in a modern façade that would take away from the experience of staying in a stately Manor home but our Designer has decorated in lush fabrics and rich antiques, continuously finding new period pieces to give the property a fresh feel. It is a unique experience and glad that you enjoyed our staff and restaurants. Thank you again for your feedback.