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Citadines Connect Fifth Avenue New York

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Hypo-allergenic bedding, down comforters, in-room safe
Hypo-allergenic bedding, down comforters, in-room safe
Hypo-allergenic bedding, down comforters, in-room safe

Overview of Citadines Connect Fifth Avenue New York

Citadines Connect Fifth Avenue New York

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
15 West 45th Street, New York, NY, 10036

Explore the area

  • Popular LocationTimes Square6 min walk
  • Popular LocationBroadway6 min walk
  • Popular LocationCentral Park16 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive

Choose dates to view prices

About this area

New York

Citadines Connect Fifth Avenue New York is located in Midtown, a neighborhood in New York, and is in the city center and near the airport. Times Square and Macy's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Take an opportunity to explore the area for outdoor excitement like horse riding.
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Map

What's nearby

  • Times Square - 6 min walk
  • Broadway - 6 min walk
  • Rockefeller Center - 7 min walk
  • Bryant Park - 9 min walk
  • Central Park - 16 min walk

Restaurants

  • Butter Midtown — 2 min walk
  • Vitae — 3 min walk
  • Strip House — 3 min walk
  • Akdeniz — 3 min walk
  • Gotan — 3 min walk

Getting around

  • Grand Central - 42 St. Station - 10 min walk
  • 5 Av Station (W. 42nd St.) - 4 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

About this property

Citadines Connect Fifth Avenue New York

3.5-star New York hotel in Midtown, walk to 5th Avenue
A 24-hour business center, a business center, and concierge services are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include coffee makers and down comforters. Weekly housekeeping is available.
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
1 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 316 out of 930 reviews
5 - Excellent 34%
Rating 4 - Good. 346 out of 930 reviews
4 - Good 37%
Rating 3 - Okay. 152 out of 930 reviews
3 - Okay 16%
Rating 2 - Poor. 62 out of 930 reviews
2 - Poor 7%
Rating 1 - Terrible. 54 out of 930 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
The location was excellent for shopping, dining, Times Square, Broadway, and Radio City Music Hall. The staff were excellent. Check in and check out were fast and efficient. However, the room itself was tiny. There was barely room to walk between the bed and the front wall. I turned over in bed and hit the wall at one point it was so close to the wall (with a bizarre corner sticking out about where your head would be in bed). The bathroom had a musty smell that didn't lend confidence to its cleanliness.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables ,excelente ubicación,limpio y bien cuidado solo añadiría el servicio de limpieza de la habitación pues mucho días sin cambios de aseo toallas basura por lo demás EXCELENTE
Stayed 3 nights in Oct 2021

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are very small. No place to place a suitcase. Omly goid tjing about the hotel is the location.
Stayed 5 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff were all nice! Close to many restaurants.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were really tiny but provided everything you needed. My only compliant was the sink in the bathroom, it was so small that when I washed my face, water went everywhere. The staff was very polite and accommodating, anytime I called for face cloths or extra towels they were sent up in less then 10 mins. The location was excellent, within wading distance to a lot of attractions and subway lines.
Stayed 4 nights in Oct 2021