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Overview of Crowne Plaza Times Square Manhattan

Photo gallery

Exterior
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.
Happy face icon
The hotel is clean and very centric. It provides an amazing view of Times Square (we were on the 27th floor), and its close to many of NYCs major tourist attractions & destinations. There are also many great restaurants and bakeries nearby, making it easy to enjoy your stay without needing to travel too far. The staff was kind and always willing to help and ask questions. This is definitely a great location and we would love to come back and stay in the Crowne Plaza again.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationTimes Square1 min walk
    Popular LocationBroadway3 min walk
    Popular LocationRockefeller Center8 min walk
    AirportNew York, NY (LGA-LaGuardia)29 min drive

Choose dates to view prices

  • Deluxe Room, Non Smoking

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Standard Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View

    4.1/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Traditional Room, 2 Double Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, View (Times Square View)

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, View (Times Square View)
  • Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Times Square View)

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking (Times Square View)
  • Traditional Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking

About this area

New York

Located in New York's Midtown neighborhood, Crowne Plaza Times Square Manhattan is in the city center and near a metro station. Palace Theatre and Ethel Barrymore Theatre are cultural highlights, and some of the area's notable landmarks include Duffy Square and Columbus Circle. Consider Winter Garden Theatre for a night out, and don't miss Madame Tussauds Wax Museum if you're traveling with kids. Guests love the hotel's location for the sightseeing.
Visit our New York travel guide
Popular Location

What's nearby

  • Times Square - 1 min walk
  • Broadway - 3 min walk
  • Rockefeller Center - 8 min walk
  • Museum of Modern Art - 11 min walk
  • Bryant Park - 11 min walk

Getting around

  • 49th St. Station - 2 min walk
  • New York W 32nd St. Station - 17 min walk
  • AirportLaGuardia Airport (LGA) - 29 min drive

Restaurants

  • Brasserie 1605 — 1 min walk
  • Trattoria Trecolori — 3 min walk
  • Bond 45 — 3 min walk
  • The Palm West Side — 3 min walk
  • The Mean Fiddler — 3 min walk

About this property

Crowne Plaza Times Square Manhattan

Family-friendly New York hotel in Midtown, walk to Ambassador Theatre
This smoke-free hotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 795 soundproofed rooms feature free WiFi and pillowtop beds. For entertainment, flat-screen TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.
Crowne Plaza Times Square Manhattan offers 795 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2016.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • Onsite parking is wheelchair accessible
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 36.00 for adults and USD 18.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Fitness center
  • Indoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 12 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated guestrooms - March 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from May 19 2020 to March 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 350 per stay
Dogs only
1 per room (up to 20 lbs)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 36.00 for adults and USD 18.00 for children (approximately)
  • Valet parking fee: USD 85 per day
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 30 per stay
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Late check-out requests are honored based upon availability and subject to additional fees.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel
Crowne Plaza Times Square Manhattan Hotel
Crowne Plaza Times Square Manhattan New York
Crowne Plaza Times Square Manhattan Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Times Square Manhattan and receive a full refund?
Yes, Crowne Plaza Times Square Manhattan offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Times Square Manhattan cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Times Square Manhattan have a pool?
Yes, this property has an indoor pool.
Is Crowne Plaza Times Square Manhattan pet-friendly?
Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 20 lbs per pet. There's a deposit of USD 350 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.
How much is parking at Crowne Plaza Times Square Manhattan?
Valet parking is available for USD 85 per day.
What time is check-in at Crowne Plaza Times Square Manhattan?
Check-in begins at 3:00 PM.
What time is check-out at Crowne Plaza Times Square Manhattan?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Crowne Plaza Times Square Manhattan provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crowne Plaza Times Square Manhattan located?
This family-friendly New York hotel is located in the entertainment district, steps from Walter Kerr Theatre, Ambassador Theatre, and Circle in the Square Theater. Duffy Square and Palace Theatre are also within 5 minutes. 49th St. Station is only a 2-minute walk and 47 - 50 Sts - Rockefeller Center Station is 5 minutes.
4.1
Very Good
5 - Excellent
1,898
4 - Good
1,473
3 - Okay
513
2 - Poor
226
1 - Terrible
140

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and very centric. It provides an amazing view of Times Square (we were on the 27th floor), and its close to many of NYCs major tourist attractions & destinations. There are also many great restaurants and bakeries nearby, making it easy to enjoy your stay without needing to travel too far. The staff was kind and always willing to help and ask questions. This is definitely a great location and we would love to come back and stay in the Crowne Plaza again.
Stayed 3 nights in Jan 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had reservations for Mar14-18. Trip was obviously cancelled since this was the dates they shut the city down. It was non refundable and they stood by that. While I got reimbursed or given vouchers for several different trips, The Crowne Plaza refused to do anything but take my money. Since they choose to treat their customers this way. I will tell anyone who listens of their business practices for years to come. Just disgraceful. I guess if you deal with unsavory businessEs you will get burned. Surely there are better places to stay in NYC.
Stayed 4 nights in Mar 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is poorly run.
MY event and reason for staying in NYC was cancelled due to coronavirus the day I was supposed to check in. I communicated this to the front desk immediately and was offered no options and was rudely directed to a website that was no longer active. I made another call to the front desk and, without getting in to a lot of detail, got the run around to call here or try this website none of which got me to speak to anyone about some sort of compromise. The desk was very unprofessional and ultimately I lost all the money spent on a room booked for two nights although , at the very least, I should have received reimbursement for the second night because I cancelled well before 24 hours notice. I will never stay in a Crowne Plaza anywhere, please let this serve as a warning to all.
Stayed 2 nights in Mar 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Staff & service, property conditions & facilities
The room looked like it was remodeled about 10 years ago. That is not the problem, so much as it does not look like it was being maintained. In the bathroom, the wallpaper is bulging in one area because of the humidity. The walls to the rooms are thin (you can hear everything). The shower handle screw was not tightened, so the handle would change position based on it's own weight. I needed to jam a towel between the handle and wall to create friction so it would stay put. Finally, Expedia quoted me one price, and my bill was 100$ USD more than what Expedia quoted me. When I asked about it at the front desk, there was an explanation of Service charges and the like. Shame on the Crowne Plaza for having hidden fees Shame on Expedia for allowing that to happen. Will use neither again.
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
On my first stay in New York I couldn’t ask for a better hotel. An amazing hotel, room and staff if I could rate it more than 10 I would!! The crowne plaza made our stay feel like we were at home in London. Thank you so so much!
Stayed 4 nights in Feb 2020

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