Ratings based on 2,868 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from v

Nice hotel center of everything at a great price

Posted Feb 6, 2016
The hotel was clean staff friendly and accommodating giving out warm cooking upon checking in and the price was affordable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotell med perfekt läge

Posted Feb 4, 2016
Pros: Läget
Mycket prisvärt hotell med bra läge till tunnelbana och sevärdheter. Högt ljud på ac:n
4 out of 5
Recommended
for Families
by A verified traveler from México, D.F.

Hotel céntrico y personal agradable

Posted Feb 3, 2016
Pros: La excelente disposición del personal de recepción y el área del restaurante.
Cons: La limpieza de los baños, se encierra el olor a humedad y en lo personal eso me desagrada.
A pesar de que no fue respetada la reservación que con un par de meses se realizó, (dos habitaciones, una con dos camas para tres personas y otra para dos), nos dieron alternativa de solución y eso se agradece después de un largo viaje y sobre todo porque en el viaje dos de los acompañantes eran personas mayores. En general un hotel céntrico y el personal sumamente amable, sin duda regresaría.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hervorragende Lage

Posted Feb 3, 2016
Das Hotel ist schon etwas älter und verfügt nur über zwei Fahrstühle, was gerade morgens zu längeren Wartezeiten führen kann. Die Lage des Hotels ist allerdings hervorragend, direkt um die Ecke vom Madison Square Garden. Alles in Manhattan ist Fußleiste erreichbar.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin Texas

Close to times square and Rockefeller

Posted Feb 2, 2016
Very close to Penn station and times square. GREAT location for the price!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
Excellent ubication, nice and clean rooms, not to much space but is normal in NY
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cape code MA.

close to 28 th #1 subway station good location

Posted Jan 30, 2016
Pros: comfort and quiet. The bed and pillows were great and very comfortable. It also was quiet but my room faced the back of the Hotel.
Cons: get a mini fridge. Get points (Hilton) even if you book with a third party.
Location: good location Whole foods very close. Good restaurants 3 to 4 blocks away are better than near by.
I have a pet peeve about tile grout could have been cleaner and the fire alarm had to be fixed NS QOULS have been nice to have mini fridge in room. The elevators were slightly slow but not bad.
1 out of 5
by A verified traveler from NY

Terrible service and standarts.

Posted Jan 29, 2016
Pros: Only location was good.
Cons: Pretty much everthing.
Location: Chelsea is almost at the centre of Manhattan.
Please never ever think of staying here. Definitely not a 4-star quality. Disaster service and room quality. Small beds and broken air conditioner.
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located in Chelsea.

Posted Jan 27, 2016
Pros: Location, Cleanliness. Also, they validate your parking ticket, so it is much cheaper than if you put it in a garage and pay what the garage charges.
This was our second time staying at this particular DoubleTree. It is conveniently located in Chelsea. Not too far from Times Square, but far away from the chaos. Close to the Metro if you want to take the subway instead of walking.
5 out of 5
Recommended
for Families
by A verified traveler from Toronto

Great location in Manhattan

Posted Jan 26, 2016
Pros: Location
Cons: At this price point a good deal.
Location: Lots of breakfast places close by as well as cheap Indian restaurants.
Wonderful staff. Friendly and helpful. Comfortable rooms at a reasonable price for Manhattan. Walking distance from Penn Station. Had two suitcases but the trip to Newark was a breeze.