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Dream Downtown

Photo gallery for Dream Downtown

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Guesthouse Master Bedroom | Minibar, in-room safe, desk, laptop workspace
Guesthouse Master Bedroom | Minibar, in-room safe, desk, laptop workspace

Overview of Dream Downtown

Dream Downtown

4.5 star property

7.2/10 Good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
355 W 16th St, New York, NY, 10011

Explore the area

  • Popular Location5th Avenue14 min walk
  • Popular LocationWashington Square Park17 min walk
  • Popular LocationMadison Square Garden17 min walk
  • AirportNew York, NY (LGA-LaGuardia)33 min drive

Room options

About this area

New York

In the entertainment district, Dream Downtown is in Manhattan, a neighborhood in New York with good shopping. Chelsea Market and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The High Line Park and Union Square Park. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed.

What's nearby

  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • 5th Avenue - 14 min walk
  • Washington Square Park - 17 min walk
  • Madison Square Garden - 17 min walk

Getting around

  • 14 St. Station (8th Av.) - 3 min walk
  • New York 14th St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • Lobster Place - 2 min walk
  • Old Homestead Steakhouse - 2 min walk
  • Amy's Bread - 3 min walk
  • Los Mariscos - 3 min walk
  • Mokbar - 3 min walk

About this property

Dream Downtown

4.5-star luxury hotel near Madison Square Garden
Close to New York University, Dream Downtown provides a nightclub, a poolside bar, and a rooftop terrace. Treat yourself to a massage or other spa services. In addition to a hair salon and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Self parking (surcharge), express check-out, and tour/ticket assistance
  • Luggage storage, an elevator, and meeting rooms
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the bar
Room features
All 314 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like safes and WiFi. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 20 per night)

Parking and transportation

  • Covered self parking on site (USD 60 per night)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities or services will be unavailable from September 12 2022 to May 27 2023 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per night (rates may vary)
  • Covered self parking fee: USD 60 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 11
Pool access available from 11:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City
Dream Downtown Hotel
Dream Downtown New York
Dream Downtown Hotel New York

Frequently asked questions

Does Dream Downtown have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–6:00 PM. The pool is closed seasonally each year from September 12 to May 30. The pool will be unavailable from September 12 2022 to May 27 2023 (dates subject to change).

How much does it cost to stay at Dream Downtown?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Dream Downtown on Dec 18, 2022 start from $205.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dream Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 99 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Dream Downtown?

Self parking is available for USD 60 per night.

What time is check-in at Dream Downtown?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Dream Downtown?

Check-out is at noon.

Where is Dream Downtown located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chelsea Market and The High Line Park. Union Square Park and Times Square are also within 2 mi (3 km). 14 St. Station (8th Av.) and 8 Av. Station (W 14th St.) are within a 5-minute walk.

Can I cancel my reservation for free at Dream Downtown and receive a full refund?

Yes, Dream Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Dream Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.2

Good

Rating 10 - Excellent. 359 out of 1001 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 228 out of 1001 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 166 out of 1001 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 128 out of 1001 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 120 out of 1001 reviews" "
" "2 - Terrible 12%

7.9/10

Cleanliness

7.5/10

Staff & service

7.2/10

Amenities

7.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Justin
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Charged because I didn’t make the bed

4/10 Poor

Judy
Disliked: Staff & service
My cell phone would not work on Saturday. No one in the hotel could help me call out on room phone and my family could not get through on a call to the hotel. This went on from 8a to 11:30a. Totally unacceptable phone service.
Stayed 2 nights in Nov 2022

10/10 Excellent

frank
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy,clean and great location
Stayed 2 nights in Nov 2022

8/10 Good

GARY ROBERT
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warning: the 11th floor is just below the nightclub that operates Wed-Sat until 4am--and it's LOUD. Our room came with a built-in white noise speaker, but it didn't really cancel the thumping beat of the DJ's offerings. Other than that, we loved the place: even the basic room w/ king bed is reasonably sized. The shower is luxurious, and the bedding is mostly cotton. Loved the round window! The pool was closed for the season, but that makes is want to come back in the summer, but to stay Sun-Tues. Bring Ambien!
Stayed 5 nights in Nov 2022

4/10 Poor

Kimberly
Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room itself was "cool" and had a great view but unfortunately, that's where the good parts of our stay stopped. Despite having to pay the daily facilities fee the hotel ran out of water so we had to purchase bottled water daily, the pool was closed despite being in the 70's for our stay, and there was no room service available (we could order to the lobby bar but would have to pick up our order down stairs), the Gym was closed, the rooftop was closed 2 of our 3 nights and when we wanted to go up to see it on our last night we were told we needed a reservation or a commitment to bottle service. The manager Anthony was extremely unhelpful when I asked why we paid a facilities fee without having access to the facilities he said it was for the "free water' which they ran out of forour stay and then that it was just an added tax. There were terrible smells in the lobby area by the elevators, I am not sure if it was the salon but it literally smelled like chemicals and urine. The bad smells didn't stop there the room we had (Platinum King) had a cow raw hide skin bench that made the room smell like barn animals, not like leather but literally like being on a farm (I grew up on a farm I know the smell well) Despite paying for double occupancy the room only came with 1 robe, we never received another despite requesting from housekeeping. The room itself looked cool but there was missing hardware and the furniture was scuffed up and chipped, nothing was maintained well
Stayed 3 nights in Nov 2022

10/10 Excellent

Mariana
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location!!!!

10/10 Excellent

Jeffrey
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and quality for the location. Great staff

2/10 Terrible

Nichelle
Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dealt this racism, denied access to hotel from security even though I had my keycard and reservation on me, bass thumping through the walls until 4am, non guests leaving illicit substances around the hotel, being catcalled by inebriated security, and still no response from their corporate team about the poor experience.

8/10 Good

Mary, Spicer
Traveled with group
Liked: Cleanliness, property conditions &