The ac was from 1900s. When it starts working, you feel like a tornado is the room. Somewhere outside, there was a horrible sound that kept us awake all night, such as a generator. The room smelll like a wet sock. Never again
Comment from Hotel Management
Sep 19, 2016 by pcaruso , Hotel Management
Thank you for your feedback regarding your recent stay. I want to apologize for the issues you faced during your stay. This is certainly not the experience we aim to provide our guests and I am truly sorry this happened to you. Our goal is to provide our guests with a welcoming, home-away-from-home, and to hear that we did not properly carry out this promise is very disappointing. Please know that this is not a typical service of our hotel.
I have notified our management team so that any and all issues are resolved immediately. We take hospitality, very seriously and although frustrating, thank you for bringing this to our direct attention. It is through guest feedback such as yours, that we can continue to enhance and improve upon our experience for all of our guests.