expedia

Overview of Grand Hyatt New York

Photo gallery

Guest reviews

4.1/5 Very Good
12,490 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

Popular LocationGrand Central Terminal2 min walk
Popular LocationBryant Park10 min walk
RestaurantShake Shack2 min walk
RestaurantNirvana Indian Cuisine3 min walk
AirportNew York, NY (LGA-LaGuardia)18 min drive

Choose dates to view prices

  • Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 Queen Bed

    3.9/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite, 1 Bedroom, View

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, City View

    3.9/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, City View

    3.7/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible (Shower)

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Accessible, Bathtub

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, Allergy Friendly

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, Allergy Friendly

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, Corner

    Room amenities

    • 420 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Suite, 1 Bedroom, View

    Room amenities

    • 1000 sq ft
    • Sleeps 3
    • 1 Queen Sofa Bed
    More details
  • Guest Room, Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 325 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Guest Room, Room, 2 Double Beds

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premier Suite, 1 Bedroom

    Room amenities

    • 500 sq ft
    • Sleeps 6
    • 1 Queen Sofa Bed and 1 King Bed
    More details
  • Presidential Suite

    Room amenities

    • 1400 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Premium Suite, 2 Bedrooms

    Room amenities

    • 900 sq ft
    • City view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details

About this area

New York

Located in Midtown neighborhood, Grand Hyatt New York is connected to a shopping center. Chrysler Building and Grand Central Terminal are notable landmarks, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. American Dream Meadowlands and Bronx Zoo are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests appreciate the hotel's central location.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • Empire State Building - 14 min walk
  • Rockefeller Center - 14 min walk

Getting around

  • Grand Central - 42 St. Station - 6 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • New York, NY (LGA-LaGuardia) - 18 min drive

Restaurants

  • New York Central — 1 min walk
  • Shake Shack - 2 min walk
  • Nirvana Indian Cuisine - 3 min walk
  • Momosan Ramen & Sake - 3 min walk
  • Osteria Laguna - 3 min walk
Questions about this property?Find answers

About this property

Grand Hyatt New York

Romantic hotel connected to a shopping center in New York with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 1298 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include iPod docks, refrigerators, and room service.
Grand Hyatt New York offers 1298 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: USD 80 per night

Food and drink

Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
1 restaurant and 1 coffee shop/café
1 bar
Room service available
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Shopping
Spa services

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Refrigerator
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Spanish

Business services

24-hour business center
26 meeting rooms
Computer station
Conference center (18370 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Shower
Towels

Entertainment

42-inch flat-screen TV
Cable channels
iPod dock
Pay movies
Premium channels

Food and drink

Refrigerator

More

Connecting rooms available
Desk
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Recycling

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from 22 March 2020 to 2 August 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee (October - August): USD 34.43 per accommodation, per night
The resort fee includes:
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York Hotel
Grand Hyatt New York New York
Grand Hyatt New York Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt New York and receive a full refund?
Yes, Grand Hyatt New York offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt New York cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Valet parking is available for USD 80 per night.
What time is check-in at this property?
Check-in is from 4 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Midtown, this romantic hotel is steps from Chrysler Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 10 minutes. 5 Av Station (W. 42nd St.) is 9 minutes by foot and Grand Central - 42 St. Station is 6 minutes.

Guest reviews

4.1
5 - Excellent
5,166
4 - Good
4,592
3 - Okay
1,636
2 - Mediocre
740
1 - Poor
356
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
4.1
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Room was ok, it’s getting tired and needs an overhaul

    Stayed 5 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very modern and clean. Water did not drain during shower.’

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very friendly staff...quick, easy check in/check out. Unbeatable location. No reason to stay elsewhere.

    Stayed 1 night in Mar 2020

    2/5

    • Disliked: Cleanliness, property conditions & facilities

    Only positive things are great location and nice employees at front desk & throughout hotel. Main problem is that rooms are poorly maintained and POORLY cleaned. Our room’s bathroom had visibly dirty floor on arrival, the carpet was never vacuumed before nor during our stay, the surfaces were not completely wiped/cleaned during stay, despite current spread of coronavirus. Very disappointing and will not return tho have stayed here several times over past decade because of its excellent location.

    Stayed 2 nights in Mar 2020