Hyatt Grand Central New York

Photo gallery for Hyatt Grand Central New York

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Grand Central New York

Hyatt Grand Central New York

4.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available
Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017

Explore the area

  • Popular LocationTimes Square12 min walk
  • Popular LocationEmpire State Building14 min walk
  • Popular LocationBroadway15 min walk
  • AirportNew York, NY (LGA-LaGuardia)23 min drive

Choose dates to view prices

About this area

New York

Located in Manhattan neighborhood, Hyatt Grand Central New York is connected to a shopping center. Grand Central Terminal and Empire State Building are notable landmarks, and some of the area's popular attractions include Central Park Zoo and American Museum of Natural History. Chelsea Piers and American Dream are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Grand Central Terminal - 2 min walk
  • Bryant Park - 10 min walk
  • Times Square - 12 min walk
  • Empire State Building - 14 min walk
  • Broadway - 15 min walk

Getting around

  • Grand Central - 42 St. Station - 6 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 23 min drive

Restaurants

  • Zucker's Bagels & Smoked Fish;Cafe Metro - 2 min walk
  • Agern - 2 min walk
  • Shake Shack - 2 min walk
  • CIPRIANI - 3 min walk
  • Bloom's Delicatessen - 3 min walk

About this property

Hyatt Grand Central New York

Shopping hotel connected to a shopping center in New York with 24-hour fitness
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Languages spoken

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 80 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18370 square feet of space)
  • Meeting rooms - 26

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 45.89 per accommodation, per night. This fee does not apply to children under 1 year of age.
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Spa access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 653 out of 1755 reviews
5 - Excellent 37%
Rating 4 - Good. 541 out of 1755 reviews
4 - Good 31%
Rating 3 - Okay. 260 out of 1755 reviews
3 - Okay 15%
Rating 2 - Poor. 170 out of 1755 reviews
2 - Poor 10%
Rating 1 - Terrible. 131 out of 1755 reviews
1 - Terrible 7%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very sketchy area being right by grand central. Hotel is very large and very difficult to get any kind of service. Bed sheets smelled horribly. Probably won’t be staying there again
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean, up to date, quiet. Great location near so many sights - and Grand Central. Very well run.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very close to everything, the room was quite and clean and i will go there to stay again
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the east access to grand central and Times Square..severely missing a restaurant/bar.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance of most tourist attractions and next to Grand Central Terminal. Does not offer Great food options within Hotel yet plenty nearby. Wish additional Destination Fees and Taxes were disclosed when booking or making reservation.
Stayed 5 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Should provide real glasses, not plastic.
Stayed 5 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $15 daily credit at their marketplace was very convenient. Very central location to good food, sightseeing and the metro.
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub drain was broken and slow.
Stayed 1 night in Jun 2022