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HGU New York

Photo gallery for HGU New York

Front of property
King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of HGU New York

HGU New York

4.0 star property

8.0/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
Map
34 East 32nd Street, New York, NY, 10016

Explore the area

  • Popular LocationEmpire State Building4 min walk
  • Popular LocationBroadway15 min walk
  • Popular LocationTimes Square16 min walk
  • AirportNew York, NY (LGA-LaGuardia)28 min drive

Room options

About this area

New York

HGU New York is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Empire State Building and Chrysler Building are notable landmarks, and the area's natural beauty can be seen at Madison Square Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience to public transportation: 33 St. Station (Park Av. S) is just steps away and 28 St. Station (Park Av. S) is 5 minutes by foot.

What's nearby

  • Empire State Building - 4 min walk
  • Madison Square Park - 7 min walk
  • Macy's - 9 min walk
  • Broadway - 15 min walk
  • Times Square - 16 min walk

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • Bella Napoli - 2 min walk
  • Tasty Cafe - 2 min walk
  • Lenny's - 2 min walk
  • Her Name is Han - 2 min walk
  • Blank Slate Coffee + Kitchen - 2 min walk

About this property

HGU New York

4-star hotel near Empire State Building
Located close to Madison Square Park and Macy's, HGU New York provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with 2 bars and a restaurant.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), valet parking (surcharge), and concierge services
  • Luggage storage, tour/ticket assistance, and a front desk safe
  • A 24-hour front desk, free newspapers, and express check-in
  • Guest reviews give top marks for the helpful staff and proximity to public transit
Room features
All 90 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the quiet rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels
  • Refrigerators and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: USD 25 for adults and USD 25 for children (approximately)
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

Is HGU New York pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at HGU New York?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at HGU New York on Feb 26, 2023 start from $129.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HGU New York?

Valet parking is available for USD 60 per night.

What time is check-in at HGU New York?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at HGU New York?

Check-out is at noon.

Where is HGU New York located?

Located in Manhattan, this hotel is within a 10-minute walk of Empire State Building, Madison Square Park, and Macy's. Chrysler Building is 0.7 mi (1.1 km) away. 33 St. Station (Park Av. S) is only a 2-minute walk and 28 St. Station (Park Av. S) is 5 minutes.

Can I cancel my reservation for free at HGU New York and receive a full refund?

Yes, HGU New York offers free cancellation on select room rates, because flexibility matters! Please refer to HGU New York cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1035 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 314 out of 1035 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 127 out of 1035 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 75 out of 1035 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 54 out of 1035 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.4/10

Staff & service

7.1/10

Amenities

8.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

6/10 Okay

Leomis

Traveled with partner
Liked: Staff & service
Check in was very smooth and the staff was extremely nice but the hotel room was the size of a storage closet. I booked the deluxe suit thinking it was going to be better than a standard suit but it turns out that it’s the same thing just extra. Our room was right outside of the storage closet for the cleaning crew and in the morning we heard everything that was going on outside in the hallway.
Stayed 1 night in Jan 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful, we will definitely stay here again!
Stayed 2 nights in Jan 2023

10/10 Excellent

Maysoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, clean and artsy- such a cute boutique hotel to stay in. The area Is very walkable and close to shopping and parks. I did notice that there were no bathrobes in my room and no available room service yet. I think those two things would be good improvements to have. Otherwise the room was great!
Stayed 1 night in Jan 2023

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 3 nights in Jan 2023

10/10 Excellent

Kristel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short stay
Stayed 1 night in Jan 2023

10/10 Excellent

Diego Josef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and loved the updated and modern bathroom

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall and our room was exactly as cozy and stylish as is depicted in the photos. With friendly staff and location central to all the activity and transport in Manhattan, my partner and I really enjoyed our stay at HGU. We would happily recommend it to anyone and would gladly return.

10/10 Excellent

cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The check in process was quick, staff was very friendly and professional. The rooms are very small, our bathroom roof had mold.

6/10 Okay

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, very convenient the area.

8/10 Good

Njeri

Liked: Cleanliness, staff & service, property conditions & facilities
The space was nice and in a great location.