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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
Interior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Point of interest

Overview of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3.0 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry
Map
538 West 48th Street, New York, NY, 10036

Explore the area

  • Popular LocationTimes Square11 min walk
  • Popular LocationBroadway12 min walk
  • Popular LocationCentral Park20 min walk
  • AirportNew York, NY (LGA-LaGuardia)34 min drive

Room options

About this area

New York

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Broadway and Metropolitan Museum of Art are cultural highlights, and some of the area's activities can be experienced at Manhattan Cruise Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium.
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Map

What's nearby

  • Times Square - 11 min walk
  • Manhattan Cruise Terminal - 12 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 17 min walk
  • Central Park - 20 min walk

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 12 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • The Press Lounge - 2 min walk
  • Hardware Bar - 2 min walk
  • Landmark Tavern - 4 min walk
  • Thirst NYC - 3 min walk
  • American Retro - 3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3-star hotel near Broadway
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is located close to Manhattan Cruise Terminal and Times Square, and provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Express check-out, outdoor furniture, and a 24-hour front desk
  • An elevator, a TV in the lobby, and a front-desk safe
  • Concierge services, luggage storage, and multilingual staff
  • Guest reviews say good things about the breakfast, overall value, and helpful staff
Room features
All 177 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 45 per day)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower available in select rooms
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Offsite parking fee: USD 45 per day (0.8 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on Jun 11, 2023 start from $139.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel located?

Located in Manhattan, this hotel is within a 10-minute walk of Intrepid Sea, Air and Space Museum and Jacob K. Javits Convention Center. Times Square and Manhattan Cruise Terminal are also within 15 minutes. 50 St. Station (8th Av.) is 12 minutes by foot and 49th St. Station is 13 minutes.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1007 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 362 out of 1007 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 131 out of 1007 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 69 out of 1007 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 86 out of 1007 reviews" "
" "2 - Terrible 9%

8.2/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

6/10 Okay

MICKEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Poor breakfast! :(
Stayed 3 nights in May 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

DURGA MANI

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good, hotel staff were friendly. Breakfast options were pretty decent. we stayed for 3 nights, no complaints.
Stayed 3 nights in May 2023

8/10 Good

Brian S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Easy to get around the city. Around the property was dirty, but not inside. The rooms were very tiny
Stayed 2 nights in May 2023

8/10 Good

Stefanie Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to have breakfast available and included. The room was tiny, my father’s room had a desk but no chair, nowhere to sit. The hotel is in walking distance to Times Square. However subway was farther away going downtown since closest station was closed.
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area
Stayed 3 nights in May 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

2/10 Terrible

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Francesca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome stay at the hotel. We will definitely recommend it to other people. Thank you!
Stayed 3 nights in May 2023

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Star Rating
3
Nearest Airport
New York, NY (LGA-LaGuardia)
Address
538 West 48th Street, New York, NY