3/5 Okay
Pascal-Andre
Traveled with family
Nov 29, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021
Hotel Hugo
Photo gallery for Hotel Hugo
Overview of Hotel Hugo
VIP Access
Hotel Hugo
4.0/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
525 Greenwich Street, New York, NY, 10013
Explore the area
- Washington Square Park15 min walk
- 5th Avenue16 min walk
- Whitney Museum of American Art19 min walk
- New York, NY (LGA-LaGuardia)18 min drive
Choose dates to view prices
About this area
New York
Located in New York, Hotel Hugo is in the business district and near a metro station. Brookfield Place and Bloomingdale's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hudson River Park and Washington Square Park. Traveling with kids? Don't miss Chelsea Piers. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
What's nearby
- Hudson River Park - 5 min walk
- Washington Square Park - 15 min walk
- 5th Avenue - 16 min walk
- Whitney Museum of American Art - 19 min walk
- One World Trade Center - 3 min drive
Restaurants
- Cafe Hugo — 1 min walk
- Bar Hugo — 1 min walk
- Adoro Lei — 2 min walk
- Westville hudson — 3 min walk
- San Marino — 4 min walk
Getting around
- Spring St. Station (Vandam St.) - 5 min walk
- New York Christopher St. Station - 9 min walk
- LaGuardia Airport (LGA) - 18 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free wired Internet
Parking and transportation
- Self parking on site (surcharge)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Offsite parking within 0.3 mi (USD 55.00 per day)
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Continental breakfast available for a fee daily 7 AM–11:00 AM: USD 18.00-26.00 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar/lounge
- Free daily reception
- Room service available
Things to do
- 24-hour fitness center
- Access to nearby health club
Family friendly
- Babysitting/childcare (surcharge)
- Free cribs/infant beds
- Highchair
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (500 square feet)
- Meeting room
Outdoors
- Outdoor entertainment area
- Outdoor furniture
- Rooftop terrace
Spa
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Handrails in stairways
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Egyptian cotton sheets
- Free cribs/infant beds
- Heating
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
Entertainment
- 32-inch flat-screen TV
- Cable channels
- First-run movies
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Champagne service
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Free local calls
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Local maps
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
New York
Manhattan
Pet friendly
4 star
Hotel
Free WiFi
Guest rating 4+
Business friendly
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 100 per stay
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
- Health club access
- Fitness center access
- Nearby fitness center access
- Bicycle storage
- Business center/computer access
- Internet access
- Newspaper
- Phone calls
- Faxes
- In-room safe
- In-room safe and safe insurance
- In-room coffee
- Concierge service
- Housekeeping
- Additional inclusions
- WiFi access (may be limited)
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 18.00 and USD 26.00 per person (approximately)
- Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
- Offsite parking fee: USD 55.00 per day (0.3 mi away)
- Pet deposit: USD 100 per stay
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Facilities fee: USD 34.43 per accommodation, per night and includes use of: fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Property is also known as
Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York
Frequently asked questions
Overall score and ratings
4.0
Very Good
4.3/5
Cleanliness
4.2/5
Staff & service
3.6/5
Amenities
4.1/5
Property conditions & facilities
1/5 Terrible
Susan
Traveled with partner
Nov 23, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Sarah
Traveled with family and small children, Traveled with partner, Traveled with family
Nov 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
1/5 Terrible
Matthew
Nov 17, 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Nov 2021
2/5 Poor
Christopher
Traveled with group
Nov 16, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021