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Overview of Hotel Hugo

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Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
VIP Access

Hotel Hugo

4.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationHudson River Park5 min walk
    Popular LocationWashington Square Park15 min walk
    Popular LocationWhitney Museum of American Art19 min walk
    AirportNew York, NY (LGA-LaGuardia)31 min drive

Choose dates to view prices

  • Deluxe Room, 2 Double Beds

    Room amenities

    • 345 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room

    4.3/5 guest room rating

    Room amenities

    • 279 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room

    3.9/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

New York

Located in New York, Hotel Hugo is in the business district and near a metro station. Brookfield Place and Bloomingdale's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hudson River Park and Washington Square Park. Traveling with kids? Don't miss Chelsea Piers. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Popular Location

What's nearby

  • Hudson River Park - 5 min walk
  • Washington Square Park - 15 min walk
  • Whitney Museum of American Art - 19 min walk
  • One World Trade Center - 3 min drive
  • Brookfield Place - 7 min drive

Getting around

  • Spring St. Station (Vandam St.) - 5 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • Felix Cafe — 1 min walk
  • Bar Hugo — 1 min walk
  • San Marino — 4 min walk
  • Koi Restaurant — 4 min walk
  • Café Altro Paradiso — 5 min walk
View in a map

About this property

Hotel Hugo

Family-friendly New York hotel in Manhattan, near Hudson River Park
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. A manager's reception is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 122 soundproofed rooms feature free wired Internet and pillowtop beds. Flat-screen TVs with cable channels and first-run movies provide a bit of entertainment, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Hotel Hugo offers 122 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and transportation

  • Valet parking on site (USD 75 per night)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:30 AM: USD 18.00-26.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby health club

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (500 square feet)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 100 per stay
2 per room
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 18.00 and USD 26.00 per person (approximately)
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 75 per night
  • Nearby parking fee: USD 55.00 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 28.69 per accommodation, per night and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Hotel Hugo and receive a full refund?
Yes, Hotel Hugo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Hugo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Hugo?
As of Mar 4, 2021, prices found for a 1-night stay for 2 adults at Hotel Hugo on Mar 7, 2021 start from $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Hugo pet-friendly?
Yes, Hotel Hugo allows pets (limit 2 per room). There's a deposit of USD 100 per stay and a fee of USD 150.00 per accommodation, per stay.
How much is parking at Hotel Hugo?
Valet parking is available for USD 75 per night.
What time is check-in at Hotel Hugo?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel Hugo?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Hotel Hugo provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.
Where is Hotel Hugo located?
This family-friendly New York hotel is located in the business district, within 1 mi (2 km) of Hudson River Park, Washington Square Park, and Whitney Museum of American Art. National September 11 Memorial and Brookfield Place are also within 1 mi (2 km). Spring St. Station (Vandam St.) is 5 minutes by foot and Canal St. Station (Varick St.) is 6 minutes.
4.1
Very Good
Rating 5 - Excellent. 409 out of 993 reviews
5 - Excellent 41%
Rating 4 - Good. 349 out of 993 reviews
4 - Good 35%
Rating 3 - Okay. 148 out of 993 reviews
3 - Okay 15%
Rating 2 - Poor. 59 out of 993 reviews
2 - Poor 6%
Rating 1 - Terrible. 28 out of 993 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
Staff was rude, rarely wore masks, annoyed by any requests. You would think during a pandemic hotels would want to give extra service given amenities are closed and lots of places are struggling and referrals are so important. The rooms were nice but we stayed two nights and it wasn’t cleaned during our stay and we had a huge pile of trash at the end. Location is pretty good, but as far west as you would want to go.
Stayed 2 nights in Jan 2021

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
the property was nice hard to find but nice. the staff when first came was nice but after switching seem very flustered. there was nothing opened.
Stayed 2 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, amenities
Stayed 2 nights in Sep 2020

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