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Hotel Hugo

4.5 star property
Luxury hotel, a quick walk to Hudson River Park
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Hugo

Rooftop bar, alfresco dining, open daily
Rooftop bar, alfresco dining, open daily
Front of property - evening/night
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Rooftop bar, alfresco dining, open daily

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
525 Greenwich Street, New York, NY, 10013
  • Popular LocationNew York University13 min walk
  • Popular LocationOne World Trade Center20 min walk
  • Popular LocationTimes Square7 min drive
  • AirportNew York, NY (LGA-LaGuardia)39 min drive
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About the neighborhood

New York

Hotel Hugo is located in Manhattan, a neighborhood in New York, and is in a shopping district and near a metro station. Brookfield Place and Bloomingdale's are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hudson River Park and Washington Square Park. Looking to enjoy an event or a game while in town? See what's going on at Chelsea Piers. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our New York travel guideOpens in a new window

What's nearby

  • New York University - 13 min walk
  • One World Trade Center - 20 min walk
  • National September 11 Memorial - 4 min drive
  • Brooklyn Bridge - 6 min drive
  • Times Square - 7 min drive

Getting around

  • Houston St. Station - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Westville - ‬2 min walk
  • ‪The Ear Inn - ‬1 min walk
  • ‪Felix Roasting Co. - ‬1 min walk
  • ‪Maman - ‬4 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Hotel Hugo

Luxury family-friendly hotel near Hudson River Park
Located close to Washington Square Park and Whitney Museum of American Art, Hotel Hugo provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Cafe Hugo, features al fresco dining and breakfast. Guests can also expect to find dry cleaning/laundry services, an outdoor entertainment area and a bar.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self parking (surcharge), and access to a nearby health club
  • Express check-out, express check-in, and babysitting (surcharge)
  • 1 meeting room, multilingual staff, and a computer station
  • Guest reviews speak highly of the helpful staff and location
Room features
All 122 individually furnished rooms offer comforts such as premium bedding and first-run movies, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels and first-run movies
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, French, Spanish

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per day)
  • Self parking on site (surcharge)

Food and drink

  • Daily continental breakfast available for a fee: USD 18 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Cafe Hugo

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75.00 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 34.43 per accommodation, per night and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

Is Hotel Hugo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75.00 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hugo?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Hugo on Aug 25, 2024 start from $219.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hugo?

Self parking is available for USD 55.

What time is check-in at Hotel Hugo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Hugo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Hugo located?

This family-friendly New York hotel is located in the business district, within a 15-minute walk of Hudson River Park and Washington Square Park. Whitney Museum of American Art and The High Line Park are also within 1 mi (2 km). Houston St. Station is 6 minutes by foot and Spring St. Station (Vandam St.) is 6 minutes.

Hotel Hugo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 436 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great rooftop bar and views, awesome location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roopa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super awesome. Rooms are really clean albeit tiny. The size of the room is perhaps a general trope across all hotels in the city, I guess. I have stayed here multiple times and will continue to do so. I don't know what the VIP perks were that I could have availed of. It would be good to be indicated of these perks so that one could leverage them.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good, overall hotel was good but the housekeeping staff left our room open after cleaning. We arrived back to the hotel around midnight and just pushed our door open. Aside from that it was good but luckily nothing happened when our room was not locked
Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy place close to all the best areas in the West Village.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shelvie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Alex, Toronto

room not ready, almost 2 hours past guaranteed 3 pm check in
Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with helpful staff, clean rooms with good A/C, in a great walkable area - hoping to return soon!
Stayed 2 nights in Jul 2024

10/10 Excellent

Seyed-Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 1 night in Jul 2024

6/10 Okay

Martha

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Fair customer service. The air conditioning was leaking and part of the floor next to the bed was always wet.
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great as usual!
Stayed 2 nights in Jul 2024

10/10 Excellent

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel Hugo. They upgraded us to a room with a view of new jersey skyline which was a beautiful view to wake up to. Also their rooftop bar is amazing and better than most rooftop bars we visited in Manhattan. 10/10 stay
Stayed 1 night in Jul 2024

8/10 Good

Leona, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service
Close to Hudson riverfront which was great for walks and parks
Stayed 4 nights in Jul 2024

10/10 Excellent

Prithika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so lovely and made the experience at the hotel a great one. Overall, a very enjoyable stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Clean,Parking is 6 mins walk but not that bad , good Hotel
Stayed 1 night in Jun 2024

2/10 Terrible

Kristen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I chose this expensive hotel because of the rooftop to see the fireworks for our 25th anniversary. Only to be told that the rooftop was privately reserved and has NO AFFILIATION with the hotel! I paid $$$for 2 nights, plus an $$for facility fee? and then another discounted rate of $$$offsite parking (3 blocks away). So $$$$ that included, a small bottle of water, small coffee and small towels, I used a hand towel for my hair, and shower items that pump a fingernail of product that I had to walk two blocks fight the crowd to stand on a medium in the road(most spots on the Hudson were closed) to get a horrible view. We basically used the bed & shower because it’s NYC that we tour during the day. I am heartbroken for my experience on this special occasion, we are hard working people that have to save for these trips and the cost isn’t easily made up. I have more bucket list items in NYC but after this I may not finish my list.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gaston, boonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view to the river
Stayed 1 night in Jul 2024

10/10 Excellent

Shelley

Liked: Staff & service, amenities, property conditions & facilities
Not the nicest area, menus at restaurants limited
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jun 2024

10/10 Excellent

Lindy

Stayed 3 nights in Jun 2024

4/10 Poor

Thomas

Stayed 3 nights in Jun 2024

10/10 Excellent

Anaijah

Liked: Cleanliness, staff & service, property conditions & facilities
it’s was perfect!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Loved the rooftop bar. Lucas at the front desk was so friendly and helpful!
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Spacious Rooms & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5