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Hotel Indigo Lower East Side New York, an IHG Hotel

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Suite, 1 King Bed (Freedom Tower View) | Frette Italian sheets, premium bedding, minibar, in-room safe
Suite, 1 Bedroom, View, Tower (Freedom Tower View) | Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Hotel Indigo Lower East Side New York, an IHG Hotel

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property

4.0/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
171 Ludlow Street, New York, NY, 10002

Explore the area

  • Popular LocationWashington Square Park17 min walk
  • Popular Location5th Avenue17 min walk
  • Popular LocationBrooklyn Bridge12 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Room options

About this area

New York

Hotel Indigo Lower East Side New York, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Notable landmarks in the area include Brooklyn Bridge and Empire State Building, and travelers wishing to experience a bit of culture can try Broadway. Looking to enjoy an event or a game? See what's going on at Barclays Center Brooklyn or Madison Square Garden. Guests love the hotel's convenience to public transportation: Delancey St. Station is 5 minutes by foot and 2 Av. Station is 6 minutes.

What's nearby

  • Washington Square Park - 17 min walk
  • 5th Avenue - 17 min walk
  • Brooklyn Bridge - 12 min drive
  • National September 11 Memorial - 14 min drive
  • One World Trade Center - 14 min drive

Getting around

  • New York 9th St. Station - 4 min drive
  • Delancey St. Station - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive

Restaurants

  • Boulton & Watt - 2 min walk
  • Georgia's Eastside BBQ - 2 min walk
  • Mr. Taka Ramen - 2 min walk
  • Kelly's - 3 min walk
  • Pala Pizza - 3 min walk

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5-star luxury hotel located in Manhattan
New York University is located near Hotel Indigo Lower East Side New York, an IHG Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Self parking (surcharge), coworking spaces, and an elevator
  • Luggage storage, a gift shop, and coffee/tea in the lobby
  • Multilingual staff, a porter/bellhop, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 294 individually decorated rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (800 square feet)
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 46-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 25.00 per night
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 75.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Frequently asked questions

Does Hotel Indigo Lower East Side New York, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Indigo Lower East Side New York, an IHG Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York, an IHG Hotel on Dec 18, 2022 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Lower East Side New York, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 25.00 per night and a fee of USD 75 per pet, per stay.

How much is parking at Hotel Indigo Lower East Side New York, an IHG Hotel?

Self parking is available for USD 75.00 per day. Limited spots are available.

What time is check-in at Hotel Indigo Lower East Side New York, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hotel Indigo Lower East Side New York, an IHG Hotel?

Check-out is at noon.

Where is Hotel Indigo Lower East Side New York, an IHG Hotel located?

Located in Manhattan, this luxury hotel is within 3 mi (5 km) of Brooklyn Bridge, Empire State Building, and Madison Square Garden. Barclays Center Brooklyn and Broadway are also within 6 mi (10 km). Delancey St. Station is only a 5-minute walk and 2 Av. Station is 6 minutes.

Can I cancel my reservation for free at Hotel Indigo Lower East Side New York, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Lower East Side New York, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Lower East Side New York, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 471 out of 1006 reviews" "
" "5 - Excellent 47%
Rating 4 - Good. 264 out of 1006 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 129 out of 1006 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 76 out of 1006 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 66 out of 1006 reviews" "
" "1 - Terrible 7%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

charles
Traveled with partner
Disliked: Amenities, property conditions & facilities
A disappointment to say the least. The club on floor 15 kept the entire hotel awake and thumping till early morning, so not acceptable. The minimal furnishings were old and chipped and battered. Save your money and look elsewhere.

5/5 Excellent

Mary
Liked: Cleanliness, staff & service
I had a very quiet room on the 12th floor with a great view of FiDi and north towards the Empire State bldg. Plenty of room, easy to walk everywhere, lots of restaurants--Katz's is on the corner, Russ & Daughters in the next block. Pot's legal now, so a ton of "dispenseries" and pot smoke over the weekend. Hotel could use a little sprucing up.

4/5 Good

Courtenay
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located for everything we needed and the rooms were very clean. My only issue was our second room was not ready until 530pm

1/5 Terrible

Antonia
Business traveler, Traveled with partner
Disliked: Staff & service
The staff at property was cold and unhelpful. The doormen and bellmen were the most helpful. The staff at the front desk was not.
Stayed 3 nights in Nov 2022

1/5 Terrible

Tara
Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff here are terrible, no one answers email or phone and when I complained about an incident to the manager she said she would investigate and guess what…she didn’t come back to me either.

4/5 Good

Travis
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff but very noisy area.

4/5 Good

Babak
Business traveler
Liked: Cleanliness, staff & service
No room service

5/5 Excellent

richard
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!

5/5 Excellent

Raphael, Charlotte
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for food, fashions and entertainment.

2/5 Poor

patrick
Traveled with partner
Disliked: Staff & service
Loud noise from the club even on another floor. The room was comfortable - especially the bed & linens - but pretty small given the price.
Stayed