Doesn't have the cozy feel like Langham in London. No fresh flowers in sight. Stiff beds. They give a cheap gallon of spring water, instead of Evian, Fiji or those popular water you'd expect in a 5 star establishment.
Comment from Hotel Management
Nov 25, 2016 by Richard Bussiere, Managing Director , Hotel Management
Thank you for taking the time to share your feedback about your experience at Langham Place, New York. However, I am confused. Not only do we have fresh flowers in all the public areas but we also offer Evian and Badoit water to our guests. Also, our beds are from Duxiana, one of the most celebrated bed manufacturers in Europe. I apologize that you didn't see these elements. But I did feel the need to correct these inaccuracies in your publicly posted review. Thank you for choosing to stay with us.