Ratings based on 1,002 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Great Hotel

Posted Apr 21, 2017
I stayed in this hotel for 4 nights. Excellent location in city with clean, spacious and comfortable room. Courteous and helpful services were provided. Will surely stay there again on my next visit.
Comment from Hotel Management
Apr 24, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Madam, Thank you for your kind words about Langham Place, New York! I am so happy that we made such a positive impact on you. I very much look forward to welcoming you back in the future. Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Convenient and centrally located.

Posted Apr 5, 2017
Great service, spacious rooms. Close to a lot of destinations
Comment from Hotel Management
Apr 5, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Sir, Thank you for sharing your positive review of Langham Place, New York. I hope that you will return to visit us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from irvine, CA

Stylish hotel on 5th Avenue

Posted Mar 28, 2017
The Langham Palace is a modern and stylish hotel close to the Empire State Building on 5th Avenue. The decor is held in light colors and rooms are spacious. The staff is excellent and very friendly, The Italian restaurant Ai Fiori can be fully recommended, but note that is quite focused in seafood. Housekeeping was a bit of a challenge on Sunday (I realize that this is a day of many departures) but otherwise my stay was very enjoyable.
Comment from Hotel Management
Mar 29, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Madam, Thank you for sharing your positive comments about your stay at Langham Place. We are so happy that you chose to stay with us when you were in New York. I will pass your compliments onto the team at Ai Fiori. Thank you, as well, for letting us know about the housekeeping delay you experienced. That should not have been the case. Please accept my apology for any inconvenience this may have caused you. I hope that we can look forward to welcoming you back again in the future. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Luanda, Angola

Great and modern hotel at the center of Manhatan.

Posted Mar 27, 2017
Refurbished and feeling brand new. Really nice restaurant experience. Staff very attentive. Highly recommend
Comment from Hotel Management
Mar 29, 2017 by Richard Bussiere, Managing Director , Hotel Management
Thank you for taking the time to share your positive review of Langham Place! I am so happy that you chose to stay with us. I hope that we will have the opportunity to welcome you back again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from san carlos, ca

Friendly hotel

Posted Mar 1, 2017
I stay in Langham New York every time I come to the town. The staff there are very friendly, especially David at the concierge. He was very helpful making recommendations and reservations for us. The gym is newly renovated, but it would be better to have a bit more weight lifting equipment.
Comment from Hotel Management
Mar 2, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Sir, Thank you for sharing your positive review of Langham Place, New York! I am so happy that we can count you among our repeat guests. I will pass your compliments onto David, who is a wonderful asset to our team. Thank you, as well, for your feedback on our fitness equipment. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent location

Posted Feb 24, 2017
Great location, friendly staff especially doormen and reception staff.
Comment from Hotel Management
Feb 27, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Sir, Thank you for taking the time to share your positive review of Langham Place, New York! I am so happy that you chose to stay with us when you were in New York. Thank you, specifically, for the compliments to our staff. I hope that we will have the opportunity to welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

AMAZING HOTEL/GREAT LOCATION

Posted Feb 22, 2017
Cons: Restaurant open for breakfast later than 10:30 or Spa would be great
Location: Right on 5th ave close to shopping not a far walk to central park or time square
Rooms are large, clean, quiet, safe can only go to your floor with your card and staff extremely friendly. Very happy with this hotel, second time I have stayed here, I have tried previously and they were usually sold out. Book early. From this location you can walk everywhere you need to go to with the exception of Soho/
Comment from Hotel Management
Feb 22, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Madam, Thank you for taking the time to share your positive review of Langham Place, New York! We are so honored to count you among our repeat guests. I thought you would be happy to know that our spa is re-opening this Spring. I hope you will come to see us again when it does and let us know what you think. I will share your feedback on the early weekend closure at Ai Fiori with the team there. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Luxurious Hotel near Madison Square Garden!

Posted Feb 7, 2017
Pros: Walking distance to shops, stores, restaurants, and entertainment.
Cons: More promotions and discounts! ;)
Location: There are tons of restaurants, shops, sites to see, and entertainment in the area.
This hotel is absolutely fantastic and the epitome of luxury! I had a suite for a night with the best view of the city and the Empire State Bldg. Staff were friendly, courteous, and extremely helpful. They treated me so well, I literally wanted for nothing else!!! I would definitely stay here again and I highly recommend it!
Comment from Hotel Management
Feb 9, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Sir, Thank you for taking the time to share your positive feedback about Langham Place, New York! I am very happy that you chose to stay with us when you were in New York. I look forward to welcoming you back again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

First New York Trip

Posted Feb 4, 2017
This was the perfect place for us to stay for our first trip to NYC. The hotel was very close to just about everything, the rooms were bigs, which I heard is very unusual for NYC, and the hotel staff was so friendly! We will definitely be coming back!!
Comment from Hotel Management
Feb 6, 2017 by Richard Bussiere, Managing Director , Hotel Management
Dear Madam, Thank you for taking the time to share your positive review of Langham Place, New York! I am honored that you chose to stay with us for your first trip to New York. We very much look forward to welcoming you back again in the future! Best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location, excellent staff, very nice hotel

Posted Jan 31, 2017
Rooms were very nice, spacious, VIP checkout was great. Would definitely stay there again
Comment from Hotel Management
Jan 31, 2017 by Richard Bussiere, Managing Director , Hotel Management
Thank you for taking the time to share your positive review of Langham Place, New York! I am so happy that you chose to stay with us when you were in New York. We very much look forward to welcoming you back again in the future.