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Refinery Hotel

Photo gallery for Refinery Hotel

Property amenity
Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar
Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar
Studio, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar
Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Overview of Refinery Hotel

VIP Access

Refinery Hotel

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
Map
63 W 38th St, New York, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square5 min walk
  • Popular LocationBroadway5 min walk
  • Popular LocationEmpire State Building6 min walk
  • AirportNew York, NY (LGA-LaGuardia)30 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

New York

Refinery Hotel is located in Manhattan, a neighborhood in New York, and is near a metro station. 5th Avenue and Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Bryant Park - 4 min walk
  • Times Square - 5 min walk
  • Broadway - 5 min walk
  • Empire State Building - 6 min walk
  • Grand Central Terminal - 10 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • Cafe China - 2 min walk
  • The Kati Roll Company - 2 min walk
  • Mr. Broadway - 3 min walk
  • Keens Steakhouse - 3 min walk
  • Le Pain Quotidien - 3 min walk

About this property

Refinery Hotel

5-star luxury hotel near Empire State Building
A short walk from Times Square and Grand Central Terminal, Refinery Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, Parker and Quinn, features American cuisine. Guests can also expect to find 2 bars and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • ATM/banking services, express check-in, and free newspapers
  • An elevator, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the location
Room features
All 197 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20–30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • Free crib
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is Refinery Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Refinery Hotel?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Refinery Hotel on Feb 12, 2023 start from $186.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Refinery Hotel?

Self parking is available for USD 72 per day.

What time is check-in at Refinery Hotel?

Check-in is from 3 PM - 1 AM. Late check-in is available during limited hours.

What time is check-out at Refinery Hotel?

Check-out is at noon.

Where is Refinery Hotel located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of 5th Avenue and Bryant Park. Times Square and Broadway are also within 10 minutes. 42 St. - Bryant Pk. Station and 34 St. Station (Herald Square) are within a 5-minute walk.

Can I cancel my reservation for free at Refinery Hotel and receive a full refund?

Yes, Refinery Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Refinery Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1027 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 212 out of 1027 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 87 out of 1027 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 41 out of 1027 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 24 out of 1027 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron, Whitby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean!
Stayed 1 night in Jan 2023

10/10 Excellent

Elodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Refinery to anyone. It is cool, clean and comfortable. Great dining options on rooftop and main floor. The staff is the best. Miguel made a special accommodation for my husband who was having surgery the next day. Miguel and Jr were both so lovely and ready to do whatever needed to make us feel welcome and comfortable. The best!
Stayed 1 night in Jan 2023

8/10 Good

JOSEPH, Elkton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Availability of in-house bar & restaurants
Stayed 1 night in Jan 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel and rooftop in Mid town
Stayed 2 nights in Jan 2023

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very accommodating when I checked in. I even got a cookie!
Stayed 1 night in Jan 2023

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness
Went there for my sister’s birthday, beautiful place to spend your weekend and the stuff was always helpful and caring. Loved it

10/10 Excellent

Kevin, Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Very clean. Great location.

10/10 Excellent

anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been a vip member with Expedia for years and I’ve never ever been upgraded !! A few minor benefits here and there. However The Refinery was amazing !! Will definitely stay again , really chill , great staff

10/10 Excellent

Bruno, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.

8/10 Good

Nikos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property overall was nice. The staff was very helpful and the rooms are kept very clean and are comfortable. The Refinery has an amazing roof deck restaurant that gets (very popular) and busy Friday and Saturday nights. So you will see tons of people waiting in the lobby to go upstairs on the weekends. You are in the center of mid town...so naturally you will hear police, sirens and noise which is normal in NYC.
Stayed 4 nights in Dec 2022