Great location but rooms need improving
Posted Dec 14, 2016
We stayed here 5th - 11th December.
We stayed on the 3rd floor front facing (city view) deluxe room. This was a decent sized room to what we were expecting as other reviews commented on the lack of space.
The hotel's location is hard to beat. Within 50metre walk you're at the Hershey's and M&M chocolate stores with the centre of Times Square just 200 metres away.
Room came with an extension lead with a UK plug socket and USB ports.
Due to the high raised buildings around, only limited sunlight entered through a large and rather dirty window. As the room was a dull grey colour, it was often very dark unless every light was turned on (see photo).
Being December and the temperature close to freezing, the room often stayed cold as the old-fashioned window provided little to no insulation and caused a draught.
The noise at night was no different to the day with continuous horn beeps, sirens and rubbish collection vehicles. It felt as though there was a gap between the upper and lower window panes as we could hear everything outside clearly as if we were stood in the street.
The radiator only seemed to blow cold air even when at the highest temperature (Possibly solved if we complained).
The hotel flags were outside our window and were held down with metal cables. It was often very windy and so the cables rattled and knocked all day. Again due to the windows we could hear this perfectly all night long.