The Marcel at Gramercy

Hotel with a rooftop terrace, 9-minute walk to 5th Avenue

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Lobby sitting area - The Marcel at Gramercy (New York)

Lobby - The Marcel at Gramercy (New York)

Meeting facility - The Marcel at Gramercy (New York)

Front of property - The Marcel at Gramercy (New York)

Located where Gramercy meets 5th Avenue, this hotel welcomes travelers with a warm lobby fireplace and multilingual staff. Guests appreciate practical touches like luggage storage, tour assistance, and express check-out, making exploring New York easier.

Very good

Popular amenities

Room service
Laundry
24/7 front desk
Air conditioning
Free WiFi

Room options

Check availability for these dates

Tonight

Oct 31 - Nov 1

Tomorrow

Nov 1 - Nov 2

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

Superior Room, 1 Queen Bed

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Premium bedding

Blackout drapes/curtains

Hair dryer

Shower/tub combination

180 sq ft
Sleeps 2
1 Queen Bed

Superior Room, 1 King Bed

Excellent

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Premium bedding

Blackout drapes/curtains

Hair dryer

Shower/tub combination

275 sq ft
Sleeps 2
1 King Bed

Standard Room

Good

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Premium bedding

Blackout drapes/curtains

Hair dryer

Shower/tub combination

151 sq ft
Sleeps 2
1 Double Bed OR 1 Queen Bed

Deluxe Room, 2 Double Beds

Very good

Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Premium bedding

Blackout drapes/curtains

Hair dryer

Shower/tub combination

350 sq ft
Sleeps 4
2 Double Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

Excellent

Highlights

Separate sitting area

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Premium bedding

Blackout drapes/curtains

Hair dryer

380 sq ft
Sleeps 2
1 King Bed

About the neighborhood

201 E 24th St, New York, NY, 10010

What's nearby

Empire State Building - 12 min walk - 0.7 miles
Grand Central Terminal - 3 min drive - 1.1 miles
Madison Square Garden - 3 min drive - 1.1 miles
Times Square - 3 min drive - 1.3 miles
Broadway - 3 min drive - 1.3 miles

Getting around

23 St. Station (Park Av.) - 6 min walk
New York 23rd St. Station - 12 min walk
LaGuardia Airport (LGA) - 29 min drive

Restaurants

‪Plug Uglies - ‬2 min walk
‪Ampersand - ‬2 min walk
‪Starbucks - ‬2 min walk
‪AweSum DimSum - ‬1 min walk
‪Dog & Bone - ‬1 min walk

About this property

The Marcel at Gramercy

Upscale boutique hotel near 5th Avenue

Located close to Flatiron Building and Empire State Building, The Marcel at Gramercy provides a rooftop terrace, dry cleaning/laundry services, and a fireplace in the lobby. Guests can connect to free in-room WiFi.

Other perks at this hotel include:

Express check-out, tour/ticket assistance, and a front-desk safe
Luggage storage, a porter/bellhop, and concierge services
A 24-hour front desk, an elevator, and multilingual staff

Room features

All 136 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.

More conveniences in all rooms include:

Hypo-allergenic bedding, down comforters, and cribs/infant beds (surcharge)
Bathrooms with shower/tub combinations and free toiletries
42-inch flat-screen TVs with cable channels
Wardrobes/closets, heating, and limited housekeeping

Similar properties

3 bars/lounges, rooftop bar, cocktail bar

Pet friendly
Free WiFi
Restaurant
Air conditioning

$188 nightly

Nov 23 - Nov 24

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour offsite parking (USD 45 per day)

Family friendly

Crib (surcharge)
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (once per stay)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

More

11 floors
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Crib (surcharge)
Down comforter
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

Room service

More

Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25 per night

Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 75 per stay
Resort fee: USD 22.89 per accommodation, per night

The resort fee includes:

Additional inclusions
Concierge service
In-room bottled water
Phone calls

We have included all charges provided to us by the property.

Optional extras

Nearby parking fee: USD 45 per day(200 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 25.0 per stay
Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Gramercy Marcel

Marcel Gramercy

Marcel Gramercy Hotel

Marcel Gramercy Hotel New York

Marcel Gramercy New York

Marcel New York

Marcel At Gramercy Hotel

Hotel Marcel New York

Marcel Hotel Nyc

Marcel Nyc

The Marcel at Gramercy Hotel

The Marcel at Gramercy New York

The Marcel at Gramercy Hotel New York

Frequently asked questions

Is The Marcel at Gramercy pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Marcel at Gramercy?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Marcel at Gramercy?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Marcel at Gramercy located?

Located in Manhattan, this boutique hotel is within a 10-minute walk of 5th Avenue and Flatiron Building. Empire State Building and Madison Square Garden are also within 1 mi (2 km). 23 St. Station (Park Av.) is 6 minutes by foot and 28 St. Station (Park Av. S) is 7 minutes.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

The Marcel at Gramercy Reviews

8.2

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

dana

Oct 16, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our staying at the ace hotel

our experience was very good- although it started badly )(our room was very dark), the stuff at the front desk were amazing (especially Osage the was so helpful and charming) and the rest of the trip (8 nights in total) was amazing location is great cool hotel vibes we enjoyed our stay very much!

Stayed 8 nights in Oct 2022

6/10 Okay

Alexandra

Aug 1, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel constantly cancels reservations last minute or like a week prior and moves tourists to different “sister hotels”. I booked my trip one month prior and only chose this place because of the location. I had 2 kids with me and we were planning on walking to Central Park, Times Square etc. They cancelled on me at the time when I didn’t have an option to find another place near by, everything was booked already. The “sister hotel” they transferred us to was about 45 min walking distance away from Times Square so I ended up spending so much on all the Uber trips. Later I found out that it was not only me and they cancel on so many other people as well.

Stayed 3 nights in Jul 2022

2/10 Terrible

Astrid Eugenia

Jul 24, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Cancelaron mi reservación sin notificarme el mismo día de mi llegada según me dijeron a la 1 am que llegue por falta de agua !!! Cerraron el hotel sin aviso ni la mínima cortesía de un email o llamada. Me enviaron a otro hotel de la misma cadena 40 cuadras de diferencia, si quería, si no …. Solo se quedaba así !!!

Stayed 12 nights in Jul 2022

6/10 Okay

Stefan

Jul 14, 2022

Liked: Staff & service, property conditions & facilities

Small room, 5 blocks from subway, friendly staff

Stayed 5 nights in Jul 2022

4/10 Poor

Giel

Jul 10, 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Super friendly people

Stayed 3 nights in Jul 2022

10/10 Excellent

Victor

Jul 9, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really loved this hotel. Excellent service from everyone you encountered, from the bellman to the maintenance staff to the front desk. Room was super comfortable and exceptionally clean. I don’t know when but the property clearly has been renovated recently and it shows. Neighborhood was great with restaurants and bars. Great place to stay!

Stayed 2 nights in Jul 2022

4/10 Poor

Ashley

Jul 9, 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The a/c in the room was leaking and they said it was just condinsation but it soaked the whole floor on that side of the bed. They also had the rooftop terrace closed and that was one of the main reasons we booked that hotel. On the plus they did give us unlimited water and held our bags after check out until our flight.

Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveler

Jul 8, 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel was not clean or comfortable. The drapes were musty. The air conditioning barely worked. The room had two beds but there was no where to walk. The were no amenities and it was not an inexpensive place!

Stayed 3 nights in Jul 2022

6/10 Okay

Nancy

Jul 8, 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Location was very convenient. Air conditioning was not sufficient for summer temperatures. Staff was very accommodating, but couldn't do anything about cooling. No in room refrigerator or coffee maker. 10th floor lounge was closed.

Stayed 2 nights in Jul 2022

8/10 Good

John

Jul 6, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly helpful staff

Stayed 2 nights in Jun 2022

10/10 Excellent

Kayli

Jul 1, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kind, caring staff with excellent service

Stayed 5 nights in Jun 2022

10/10 Excellent

Chantal

Jun 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Belle découverte. Mohamed à la porte est très serviable et aimable. Un homme souriants … endroit bien situé! Propre…

Stayed 3 nights in Jun 2022

10/10 Excellent

Sharon

Jun 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an excellent option for staying in this neighborhood. Clean, comfortable and friendly and helpful staff. Only negative was street noise (but the front desk gives out free earplugs) and I didn't like that the layout of the hotel lobby is such that anyone can walk in and go up the elevators without being noticed by the front desk (no lobby security). But I would def still stay here again if I need to be in the neighborhood.

Stayed 2 nights in Jun 2022

6/10 Okay

Jan

Jun 22, 2022

Liked: Staff & service

Disliked: Amenities

Was disappointed for the price we paid. Bed was not comfortable, no coffee in room or lobby, room and bathroom very small. Room seemed tired. Staff was very friendly though. And location was quiet and safe.

Stayed 1 night in Jun 2022

4/10 Poor

Ji

Jun 20, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Unlike their photos, this hotel was dirty, small, and old. When we got there they told us that they don’t provide daily cleaning- not sure why, so we didn’t have fresh towels or any cleaning done for the entirety of our 4 day stay. We also only got one tiny bottle of shampoo, conditioner, and body wash. When we asked for more the staff acted like we asked for something crazy. The room had issues with the electrical and our hairdryer did not work. The shower is tiny and gross and every time you shower your whole body touches the shower curtain. The air conditioning barely blows cold air and basically does not work. I do not recommend this nasty old small hotel.

Stayed 3 nights in Jun 2022

10/10 Excellent

Diana

Jun 19, 2022

Liked: Staff & service, amenities, property conditions & facilities

The staff was without exception helpful and friendly. I also liked that housekeeping was limited.

Stayed 3 nights in Jun 2022

4/10 Poor

Victoria

Jun 18, 2022

Disliked: Property conditions & facilities, room comfort

Disappointing, not 4* standard

Good central location. Hotel in general was shabby though, wallpaper damaged and peeling off. The reception area is maintained but rooms need some care. The bathroom porcelain was stratched and damaged. Very uncomfortable bed and extremely loud air conditioning. Disappointing that there's no fridge in the room and bottled water from reception is warm. Staff at reception were helpful but I do not believe this deserves 4 star rating

Stayed 3 nights in Jun 2022

6/10 Okay

Tomas

Jun 15, 2022

Liked: Staff & service

Disliked: Amenities

The best thing about the Gramercy is the staff, who were more than willing to help us during our stay. The location on East 24 St. and 3rd is also convenient, but it can be noisy in the early hours when the bars empty. When it comes to the room, a chair would be handy, especially if you wish to sit down and write/work, rather than lying on the bed all the time. Moreover, what seemed to be a door to a cupboard for a minibar/fridge was basically just an empty space - having a small fridge in the room would be handy to keep drinks chilled. In addition, a kettle would be handy - if the Gramercy can supply an iron, ironing board and a hairdryer (which it did in our room), then a kettle and small fridge would also help. Cleanliness was a slight issue - the bedding is basic; aircon looked word and dirty; towels smelled of bleach; windows could do with a clean, etc. However, hotels in New York are seldom spotless. Though the image of the reception area in the Expedia listing is authentic, the rooms should match those images they hint at. Failure to do this is just disappointing for guests. Once the quality of the rooms is the same as the level of staff service, then the Gramercy can be a great place to stay at - the owners just have to invest, which I fear they won't!

Stayed 5 nights in Jun 2022

10/10 Excellent

Jorge

Jun 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super friendly and helpful. Not a single issue from check-in to check out, and they were super accommodating to take care of our luggage after we checked out for no extra cost while we made time to go to the airport.

Stayed 4 nights in Jun 2022

10/10 Excellent

William

Jun 12, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

We loved our experience. Small but perfect.

Stayed 7 nights in Jun 2022

10/10 Excellent

Kimberly N

Jun 11, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and friendly staff.

Stayed 1 night in Jun 2022

8/10 Good

Diana

May 31, 2022

Liked: Cleanliness, staff & service

The 1st room we were given was way smaller than the pictures it only had a side table on one side and on the other it was missing the room was so tinny. The AC seemed to have problems because it would get cold really quick. We left the AC on wen we headed out to site see and when we were back it was frozen. The employees were very nice and moved us to another room which was a more decent size. I would just not recommend getting the smallest room because its really small.

Stayed 3 nights in May 2022

10/10 Excellent

Melinda

May 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was nice and clean. Staff was amazing and very helpful!

Stayed 3 nights in May 2022

6/10 Okay

Tracy

May 24, 2022

Liked: Cleanliness, staff & service

Hard to find. Nothing special

Stayed 1 night in May 2022

8/10 Good

SOFIA

May 18, 2022

Liked: Cleanliness

Clean rooms and little to no noise while you sleep. Good location too. When I arrived I asked the receptionist if I was too early to check in and without looking at me she said yeah you are. She did check me in and say my room was ready so I could go up, but it wasn’t friendly.

Stayed 7 nights in May 2022