Newcastle Castle Hotels

"There was no hot water for showers! I was not told this on check in and found it as a terrible surprise the following morning. At check out I alerted the front desk and the response was, "yeah we know, we have had some people working on it but its not fixed." I asked how long its been this way and she said "I'm not sure but for a while." Absolutely not acceptable for staff not to alert customers of this issue upon arrival. A cold shower is not how most people on trips want to start the day."

"Yes, breakfast very good! Staff very attentive to details & very friendly... :)"

"The room was spacious and cozy."

"The front desk was very good. They gave us good information on local places to eat."

"c'était très bien, par contre l'eau de la piscine est un peu trop froide pour moi."

"They need more lite food at the bar in the evening. French fries, chicken fingers. Popcorn. Buffalo wings. Items like that then the place would be perfect."

"This property is unimpressive as you pull up but stay open minded. Inside is helpful friendly staff and a small clean lobby. Before we proceed to our room we are informed the continental breakfast is available at 6am. We open the door to our first floor room to see a roomy attractively appointed room. Beds were so comfy and the bathroom sparkling clean. The only negative is there are repairs that were patched and paint that doesnt match. Our room had a hole where the door handle hit the wall. Doesn’t affect comfort or cleanliness !"

"We went off season so parking was not a problem but would definitely stay there again. They have a great restaurant and you can walk to shops. Rooms overlook harbor ."

"Do not stay here. First room, no heat. Was moved to another room, found a bedbug and a large blood stain on the bed sheet. We stayed in this hotel previously, had a better experience, no issues. I would not stay here again."