2/5 - Disappointing
Think twice before spending your money to stay here unless you are willing to overlook all the issues






Room was a little tight for my wheelchair but all in all the room was great. The automatic door entering and exiting the room was a major surprise, every hotel should have this feature in their wheelchair accessible rooms.
Reviewed on Jan 17, 2026

The bathrooms are huge. The beds are comfy. The indoor pool is nice. The breakfast was decent.
Reviewed on Jan 20, 2026

Clean. Good breakfast.
Reviewed on Jan 10, 2026

I have so much to say and they cut me off!! The place is great!! Super clean, excellent host and listening to that water from the deck…what more could you ask for? The host is amazing. Best we’ve had by far. Communication exceeded expectations. The home is well equipped to bunker down and relax if ...
Reviewed on Dec 4, 2025

Staff was great
Reviewed on Jan 19, 2026

Family trip and we loved our suite in every possible way. The place looked amazing, easy to check in, great view from the balcony. They have everything you need (towels, kitchen utensils, fireplace, etc) I really recommend this place. Will definitely visit again.
Reviewed on Jan 12, 2026

From sharks and stingrays, to penguins and octopus, get close to a colorful collection of tropical sea creatures at this walk-through aquarium.

Bring the family to Ober Mountain and enjoy the excitement of this theme park in Gatlinburg. Wander the riverfront or discover the beautiful waterfalls in this romantic area.

Great Smoky Mountains National Park Headquarters is just one of the places to see in Gatlinburg, so why not enjoy the other things to explore during your travels? Stroll along the riverfront or discover the beautiful waterfalls in this romantic area.

Learn about the events happening at Gatlinburg Convention Center during your trip to Gatlinburg. Discover the beautiful waterfalls and mountain views in this romantic area.

Take the family on an outing to Wild Bear Falls Indoor Water Park during your trip to Gatlinburg. Discover the mountain views and beautiful waterfalls in this romantic area.

Ride this historic chairlift to a lookout point that offers spectacular panoramic views of the Smoky Mountains and Gatlinburg’s townscape.






Think twice before spending your money to stay here unless you are willing to overlook all the issues
Keys wouldn’t work to the room and I had to walk half a mile every time I needed to get in the room and it didn’t work I’d have to go back