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"I definitely enjoyed our time at Occidental, the staff are all super nice (especially someone working in the entertainment of the resort, I forgot his name, who took the time to learn our names and would always say Hello and was overall such an amazing person)and the location of the hotel is in a nice little corner on the beach allowing you to swim in a natural current that is between two beaches. It was our 10 year anniversary and the hotel provided us with a nice bottle of wine when we arrived and a nice surprise in our room with flowers! Thank you!! Some things they should do to improve satisfaction: 1. Shower head in our room was old and was not pouring the water properly. 2. Cleanliness of the pool more often. 3. Consider cooling the pool for super hot days. 4. They had an event during our last day that they only advertised 30 minutes prior to. They should definitely advertise this to the guests more in advance as it was a fun show to watch and I feel like more guests would enjoy it with proper advertising for said events. Thank you for the amazing stay!"

"Friendly staff."

"Love the resort, especially the pool areas. Very kid friendly, lots of activities and the walking distance to the beach! Also the staff was very friendly, prompt and great service! Future goers please consider tipping staff, these locals work hard and depend on your appreciation for that! Very friendly and genuine "

"The stay at margaritaville was wonderful. The staff was very accommodating , the grounds were beautiful and the view was spectacular! Flora was very helpful and accommodating for all our needs. We will be sure to return to Margaritaville in Costa Rica ! "

"Very nice hotel and room with instant beach access. Playa Hermosa and the whole North Pacific Coast didn't do it for me, but this hotel was a beacon. Love the room decor."

"We went to Occidental Papagayo all inclusive for 9 days 8 night honeymoon. It was absolutely beautiful, clean, fine dining. Staff was friendly and very helpful. Excursions were amazing. Larry and JJ are very good at their jobs. The guides and drivers went out of their way to make the experience great!!! Loved it!!!"

"Enjoyed pools, easy access to very nice beach. Grounds were extremely well groomed. Public areas were clean and comfortable. Food and drinks were very good. We speak very little Spanish but had no problems communicating. All staff was super friendly and helpful. One negative, my sister contracted norovirus."

"Amazing "

"From Jerry and the Stephanie's, Rosa and all of the staff names that escape me now, sorry. We had a wonderful time and you were all so very helpful with everything we needed or asked for. We thank you so very much! Yes we will be back."