搜索亚利桑那州东北部的度假村

“The clerk at the desk was rude…woke him from his sleep upon our arrival. He appeared to also operate the gas station next door. He kept trying to put us on the second floor…there was no elevator!!! We had heavy luggage. Bugs/spiders were in the room provided and we had to spray Raid before going to bed. Check out was at 11:00am, housekeeping knocked on door at 9:30am. Shower curtain was ragged and torn. Grounds were terrible!!! Will NEVER stay again!!!!”

“Nice and clean”

“The bar/restaurant did not even open until 4:30 pm. Should have been opened at least by noon. Had to go to town for lunches after a long drive in. Not acceptable. Closest in the room was a complete joke!! Made of particle board with no lighting over the coffee maker just open space. $100 charge for incidentals!! What incidentals- there was nothing in the room to even begin to worry about incidentals. Least they could provide was cold water in the refrigerator. No instructions on how to……

“Room was really old and dirty, I was traveling with kids and at 8pm someone started nocking on the wall because my son was running around the room. The ice machine was not working.”

“ok”

“The area around the resort was quiet and beautiful. I really enjoyed the view from and ambience of the wide veranda. Seating in the indoor bar area was comfortable. However, continental breakfast seating on hard curved chairs very uncomfortable. The restaurant's German food delicious, but the "waldorf salad" very far from authentic, to put it mildly. The waitress and all-around helper, Buffy, was fantastic! Indoor main room was comfortable and large Games and some books on offer. Two……

“Sunflower room was upstairs …tiny stairs, steep. Room was kind of small, no place to put clothes if took out of suitcase. Nice big Tv. Bathroom vanity too small . Shower was good.”

“Clean and tidy”

“The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet. Other than these issues, everything else was fine. I hope the hotel can……