Northwest Wisconsin Chalets

"Loved the historical feel. Some of the rooms could be better maintained (we had to be moved for a dripping faucet that wouldn’t quit)"

"Great hotel"

"Eh. Was once probably a really nice resort - kind of run down now. Served our purpose for a hockey tournament stay but would never choose to go back."

"Property was very nice and room was very good. I always compliment a hotel that has walk in shower instead of a tub. Nothing bad to say about the hotel. Area around the hotel was an issue. 2 gas stations and one was out of business. Taco Bell was not open. Family restaurant nearby was closed. "

"Overall, our stay was okay, but there were a few things that could definitely be improved. The room appeared mostly clean at first glance, but several areas needed better attention. The vents were dusty, and the top of the refrigerator was extremely dirty. We had set a cooler on top, and when we took it down, a noticeable amount of dust and dirt came with it. The breakfast was your typical continental setup, but unfortunately, the experience was impacted by the staff. One staff member was particularly unfriendly — my son asked a simple question about the waffle maker and was spoken to harshly, as if he had done something wrong. That interaction felt unnecessary and unprofessional. On a positive note, the front desk staff were very friendly and helpful. They provided great recommendations for local restaurants, which we appreciated. The surrounding area of the hotel felt a bit run down, though there are a few bars and grills within walking distance. With a bit more attention to cleanliness and customer service in the breakfast area, this could be a much better overall experience."

"Great location. Nice rooms"

" Clean room, great for a family weekend"

"The best hotel ever! Staff is wonderful! We were here for an extended amount of time. The staff was beyond kind and considerate. Showed such kindness and patience with my four-year-old daughter. I really really can't say enough great things about them. Or the hotel. Room was clean everything works. And when my remote didn't work anymore they came in and took the time to get it reconnected right away. I thank them so much"

"Didn’t eat"