Crowne Plaza Suffern - Mahwah, an IHG Hotel

Photo gallery for Crowne Plaza Suffern - Mahwah, an IHG Hotel

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Suffern - Mahwah, an IHG Hotel

Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
3 Executive Blvd, Suffern, NY, 10901

Explore the area

  • Popular LocationWoodbury Common Premium Outlets20 min drive
  • Popular LocationBear Mountain State Park28 min drive
  • AirportNewark, NJ (EWR-Liberty Intl.)50 min drive
  • Popular LocationBroadway52 min drive

Choose dates to view prices

About this area

Suffern

Located in Suffern, Crowne Plaza Suffern - Mahwah, an IHG Hotel is in the suburbs. Palisades Center and Woodbury Common Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Harriman State Park. Lower Hudson Valley Challenger Learning Center and Suffern Railroad Museum are also worth visiting. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the sledding and snow tubing.
Visit our Suffern travel guideOpens in a new window
Map

What's nearby

  • Suffern Railroad Museum - 5 min drive
  • Rockland Community College - 5 min drive
  • Woodbury Common Premium Outlets - 20 min drive
  • Bear Mountain State Park - 28 min drive
  • Broadway - 52 min drive

Getting around

  • Mahwah Station - 7 min drive
  • Newark Liberty Intl. Airport (EWR) - 50 min drive

Restaurants

  • Bagel Boys - 11 min walk
  • Hacienda De Don Manuel - 4 min drive
  • Danina Italian Restaurant - 5 min drive
  • Tequilla Sal Y Limon - 5 min drive
  • Bagel Train - 5 min drive

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

Suburban hotel with free area shuttle and 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 230 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include iPod docks, room service, and premium bedding.
Crowne Plaza Suffern - Mahwah, an IHG Hotel offers 230 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 4 miles
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 15.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Arcade/game room
  • Billiards/pool table
  • Public winery tours

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Suffern
Family friendly
Family friendly
Guest rating 4+
Guest rating 4+
Parking included
Parking included
3 star
3 star
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Welcoming dogs only
1 per room (up to 75 lbs)
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 578 out of 986 reviews
5 - Excellent 59%
Rating 4 - Good. 268 out of 986 reviews
4 - Good 27%
Rating 3 - Okay. 87 out of 986 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 986 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the fact that there’s no indoor pool inside the hotel. Other than that,l hotel is very beautiful and the rooms are nicely done/clean
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stuff iS Really Friendly and Helpful. Breakfast Was Very Good.
Stayed 2 nights in May 2022

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
This facility met my need for a place to stay, but there was nothing special about it. I found the registration to be rather odd, as the person kept asking me why I was staying at the motel. It was really none of her business. Additionally she never explained why she needed to post a $50 charge additional ly on my credit card. This was for “ extras” that I did not use, and the charges were removed later, but I had no explanation from her of the practice.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms was clean and spacious. Loddy was beautiful
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Many amenities and beautiful inside and out.
Stayed 1 night in Apr 2022