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Crowne Plaza Suffern - Mahwah, an IHG Hotel

Photo gallery for Crowne Plaza Suffern - Mahwah, an IHG Hotel

Exterior
Interior
Premium bedding, in-room safe, desk, laptop workspace
Interior
Lobby lounge

Overview of Crowne Plaza Suffern - Mahwah, an IHG Hotel

Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
3 Executive Blvd, Suffern, NY, 10901

Explore the area

  • Popular LocationRockland Community College4 min drive
  • Popular LocationSuffern Railroad Museum5 min drive
  • Popular LocationNew York Country Club11 min drive
  • AirportNewark, NJ (EWR-Liberty Intl.)49 min drive

Room options

About this area

Suffern

Located in Suffern, Crowne Plaza Suffern - Mahwah, an IHG Hotel is in the suburbs. Travelers eager for a bit of culture can stop by United States Military Academy, while those who have shopping on the agenda may want to visit Palisades Center and Woodbury Common Premium Outlets. Rockland Community College and Ramapo College of New Jersey are two other places to visit that come recommended. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the snow tubing and sledding.
Visit our Suffern travel guideOpens in a new window
Map

What's nearby

  • Rockland Community College - 4 min drive
  • Suffern Railroad Museum - 5 min drive
  • Holocaust Museum and Study Center - 7 min drive
  • Sunbridge Institute - 9 min drive
  • New York Country Club - 11 min drive

Getting around

  • Ramsey Route 17 Station - 8 min drive
  • Newark Liberty Intl. Airport (EWR) - 50 min drive

Restaurants

  • Sutter's Mill of Suffern - 12 min walk
  • Starbucks - 14 min walk
  • Wendy's - 3 min drive
  • Nicky's Pizza & Heroes Shop - 3 min drive
  • Jersey Mike's - 13 min walk

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5-star hotel in the suburbs
Located close to Rockland Community College, Crowne Plaza Suffern - Mahwah, an IHG Hotel provides a firepit, a garden, and a library. The onsite restaurant, Flagstone Restaurant, features American cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, coffee/tea in the lobby, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 230 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, on-request microwaves, and free infant beds

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas
  • Wine tours

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25,000 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Frequently asked questions

Is Crowne Plaza Suffern - Mahwah, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Suffern - Mahwah, an IHG Hotel on May 31, 2023 start from $122.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Crowne Plaza Suffern - Mahwah, an IHG Hotel located?

Situated in the suburbs, this hotel is 1.8 mi (2.8 km) from Rockland Community College and within 9 mi (15 km) of Ramapo College of New Jersey and Palisades Center. Campgaw Mountain Ski Area and Woodbury Common Premium Outlets are also within 20 mi (32 km).

Crowne Plaza Suffern - Mahwah, an IHG Hotel Reviews

Crowne Plaza Suffern - Mahwah, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1005 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 257 out of 1005 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 91 out of 1005 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 41 out of 1005 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 22 out of 1005 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Narasim, Hagerstown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spent one night for quick turnaround. Nice spacious clean room. Recently renovated. Good service. Would recommend.
Stayed 1 night in May 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly and the room was clean and neat. I really enjoyed my stay here
Stayed 1 night in May 2023

6/10 Okay

Brandon

Stayed 2 nights in May 2023

10/10 Excellent

Riani

Liked: Cleanliness, staff & service, property conditions & facilities
👌

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was noisy. There was a wedding party and their music could be clearly heard in the guest room. I was transferred to another guest room that had dirty sheets only being transferred to another room that still had dirty sheets.
Stayed 1 night in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything overall was very good
Stayed 4 nights in May 2023

8/10 Good

Rambom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Trenee

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2023

10/10 Excellent

Kayla

Stayed 1 night in May 2023