“The property had a rating of "wonderful."
Overall though, I would say it was "ok." Maybe we've been conditioned to expect so little these days that mere cleanliness would elicit a "wonderful."
The customer service was subpar. What happened to a "How can I help you, sir?" as you approach the desk. Instead you're met with a silent stare as if you're interrupting something more important.
The advertised hot tub was boarded over. The exercise room was nice and roomy, but there were no towels,……