Oro Grande Castle Hotels

"I didn’t use the laundry service. A/c was cold."

"The room stunk and broke my 5 year old son out… I’m not sure if it was bedbugs or whatever but he has bumps from head to toe now. Also I asked for an early check in when I booked they said yes if after 11… I got there at 12 and they had me and my small children waiting til 2:30 to check in. First she said give her an hour which I did then we came back and she said they still haven’t started my room so we went to get food and eat THEN came back. She said oh they just started your room. So I stayed parked in the front because my children were getting restless. Finally at 2:30 they let me check in and the room stink but after waiting that long I didn’t even have the patience to try to get it changed. Also I’ve been getting strange charges on my card since I checked out today,…will never book here again"

"Staff are very friendly and accommodating "

"Clean "

"The property is off the freeway but not near any overly busy street which makes noise minimal, there is plenty of parking and it located near a gas station and liquor/market which is convenient. They have plenty of rooms and I had no issues with noises. They have a decent pool. (seasonal) the wi-fi was fast. The 2 rooms I got were both ample in space and clean. TV was movies (not smart tv) but had a good selection to watch. The bed was comfortable to my surprise and felt like a cloud. (Soft) The bathroom is a bit small but the water is Hot and good pressure. The staff was nice and made sure I was taken care of. Overall it was a great stay. I would definitely recommend it and go again. "

"Yes "

"Woke to "

"Room was excellent "

"Great service "