Ortano Beach

Hotel was nice but was located close to the southern tip of the main area, which was a bit far from the main attractions but quiet and peaceful. My stay was fine but had a rather unpleasant experience at check in. I arrived quite late, and when I arrived I was told that there had been an error with the reservation system and the room (junior suite) I booked was unavailable, the only room available was a deluxe room. Basically I was told by the night staff that I didn't really have any other options and should take the downgrade. The only compensation offered was free breakfast for one day only which was way under the price difference between the rooms. I took the downgrade reluctantly since I it was fairly late and my options were in fact limited, but I did not appreciate the complete lack of empathy the night staff showed. In the morning I went to see the staff to get the situation rectified for the remaining days of my stay which they did so courteously, however I couldn't get rid of the bad taste from the staff on duty the night before. Overall I think the hotel is a bit overpriced given its somewhat inconvenient location, next time I would rather stay somewhere closer to the central area.