Ratings based on 435 Verified Reviews

4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Stunning rooms

Posted Apr 26, 2017
Pros: Absolutely everything
Cons: A shower that could be used later in the day after checkout to freshen up before heading to airport to board plane for return trip
Location: Excellent location.
We were upgraded to the most magnificent rooms you could dream of. The staff were so polite, so helpful and so well groomed. The facilities were outstanding but would have preferred a shower room somewhere in the hotel to be able to use after checkout.
4 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
Good concierge services
5 out of 5
Recommended
for Everyone
by A verified traveler

A great definition of Luxury

Posted Apr 20, 2017
Hotel staff is very kind and helpful, the building and interior are remarkably beautiful. The room is very luxurious and spot clean . The view is breathtaking. Highly recommended if you have that kind of budget
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydbey

Absolute luxury

Posted Apr 1, 2017
Could not recommend this place more. Beautiful rooms, excellent staff. Every little detail is thought of and attended too. Thank you for a wonderful stay
5 out of 5
by Priscilla

Posted Mar 15, 2017 on Hotels
Amazing hotel. Bed was so comfortable it's hard to get up to see Osaka!
5 out of 5
by Henrik

Amazing hotel - best in Japan

Posted Mar 13, 2017 on Hotels
This is by far my favorite hotel in Japan. Top quality and fantastic rooms. Expensive, but worth it. The butler service is great.
4 out of 5
by edward

This traveler left a rating score only Posted Mar 3, 2017 on Hotels
5 out of 5
by Sandra

Excellent stay in Osaka

Posted Feb 21, 2017 on Hotels
We have stayed at various St. Regis properties , the Osaka St. Regis was by far the best . The staff is friendly and professional , the room was clean and well appointed . The location is perfect , close to the metro , shopping and restaurants . We would highly recommend .
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 18, 2017
Great location. Wonderful service. Love the bar. The guy who was playing the piano a the bar sounded like he was in a rush, but restaurant experience was nice in general. Will definitely recommend the stay!
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Fantastic hotel. Great location.