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Holiday Inn Ottawa East, an IHG Hotel

Photo gallery for Holiday Inn Ottawa East, an IHG Hotel

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Ottawa East, an IHG Hotel

Holiday Inn Ottawa East, an IHG Hotel

3.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4

Explore the area

  • Popular LocationLe Cordon Bleu Ottawa Culinary Arts Institute9 min drive
  • Popular LocationChildren's Hospital of Eastern Ontario12 min drive
  • Popular LocationThe Ottawa Hospital General Campus12 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

About this area

Ottawa

Holiday Inn Ottawa East, an IHG Hotel is located in Cummings, a neighborhood in Ottawa with great shopping. Vincent Massey Park and Gatineau Water Aerodrome are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Byward Market Square and St. Laurent Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • University of Ottawa - 3 min drive
  • Canada Aviation and Space Museum - 6 min drive
  • Le Cordon Bleu Ottawa Culinary Arts Institute - 9 min drive
  • Children's Hospital of Eastern Ontario - 12 min drive
  • The Ottawa Hospital General Campus - 12 min drive

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 3 min drive
  • Carleton Station - 8 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Pizza Pizza - 2 min walk
  • Pho Vietnam - 2 min walk
  • Tim Hortons - 4 min walk
  • Silk Road - 5 min walk
  • Perkins - 6 min walk

About this property

Holiday Inn Ottawa East, an IHG Hotel

3-star Ottawa hotel in Cummings with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn Ottawa East, an IHG Hotel offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 13-22 for adults and CAD 13-22 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Myra's Kitchen

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (8148 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Parking included
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Family friendly
Guest rating 3.5+
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Hotel
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3 star
3 star

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 13 and CAD 22 for adults, CAD 13 and CAD 22 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 369 out of 1108 reviews
5 - Excellent 33%
Rating 4 - Good. 400 out of 1108 reviews
4 - Good 36%
Rating 3 - Okay. 145 out of 1108 reviews
3 - Okay 13%
Rating 2 - Poor. 107 out of 1108 reviews
2 - Poor 10%
Rating 1 - Terrible. 87 out of 1108 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed in Ottawa for 3 days, and really enjoyed how convenient it was to everything.
Stayed 2 nights in Aug 2022

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was not a very clean facility. There were garbage cans lined out in front of the rooms and in front of the elevators. The carpets in the to wasn't clean and the towel holder in the bathroom was so loose that it was almost hanging off the screws. Very disappointing.
Stayed 1 night in Aug 2022

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
not clean and tidy, room service very bad
Stayed 2 nights in Aug 2022

2/5 Poor

Traveled with family and small children
Disliked: Property conditions & facilities
convenient for all the attraction. There was a dog bark pass 10pm. Aslo, There wasn't water on the second day. But they didn't send out any notification.
Stayed 3 nights in Aug 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience. We had to change room in the middle of the night when the toilet broke. We went from one not so clean room to an even less clean room with no towels and no fridge. There was dog food on the carpet!!
Stayed 2 nights in Aug 2022