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Hilton Garden Inn Ottawa Airport

Photo gallery for Hilton Garden Inn Ottawa Airport

Featured Image
Indoor pool
Indoor pool
Down comforters, minibar, desk, blackout drapes
Down comforters, minibar, desk, blackout drapes

Overview of Hilton Garden Inn Ottawa Airport

Hilton Garden Inn Ottawa Airport

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
2400 Alert Road, Ottawa, ON, K1V1S1

Explore the area

  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)3 min drive
  • Popular LocationSouth Keys Shopping Centre4 min drive
  • Popular LocationRideau Carleton Raceway7 min drive
  • Popular LocationMooney's Bay Park7 min drive

Choose dates to view prices

About this area

Ottawa

In the business district and near a train station, Hilton Garden Inn Ottawa Airport is in an area with great airport proximity. Museum of Nature and Canadian War Museum are cultural highlights, and travelers looking to shop may want to visit Byward Market Square and Rideau Centre. Canada Aviation and Space Museum and Nepean Sportsplex are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • South Keys Shopping Centre - 4 min drive
  • Rideau Carleton Raceway - 7 min drive
  • Vincent Massey Park - 7 min drive
  • Mooney's Bay Park - 7 min drive
  • Carleton University - 7 min drive

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • Garden Grille & Bar — 1 min walk
  • KS on the Keys — 3 min drive
  • Pho Mi Bo Ga — 3 min drive
  • Shawarma Palace — 3 min drive
  • Delivery Sushi — 3 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star Ottawa hotel in Ottawa Division with free parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a 24-hour business center, and a conference center are onsite. All 326 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Hilton Garden Inn Ottawa Airport offers 326 accommodations with iPod docking stations and minibars. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 13.95-13.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • Hungarian
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference center (7200 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - November 2015
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 13.95 and CAD 13.95 per person (approximately)
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 878 out of 1474 reviews
5 - Excellent 60%
Rating 4 - Good. 437 out of 1474 reviews
4 - Good 30%
Rating 3 - Okay. 96 out of 1474 reviews
3 - Okay 7%
Rating 2 - Poor. 40 out of 1474 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1474 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. They already had a crib in our room for our 1 year old. Great
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff very warm and welcoming. My visa credit card was declined. It was my first experience were a hotel staff actually took the time to manually enter my Visa card. These really touched me as it been an ongoing harassment offence that I have endured for three years and usually I am blocked from purchase or turned away from hotels and even blocked access from gas stations, an essential service. I thought these young women on front desk duty was extremely kind to make this effort.
Stayed 1 night in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very welcome environment with staff and amenities perfectly adequate.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious room, nice staff
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a new build, the set up of the room had a small kitchen area whichbwas perfect for preparing quick snacks and lunches.
Stayed 3 nights in Jul 2021