Novotel Ottawa City Centre

Photo gallery for Novotel Ottawa City Centre

Primary image
Indoor pool
Indoor pool
Pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Novotel Ottawa City Centre

UNESCO Sustainable Travel Pledge

Novotel Ottawa City Centre

3.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
33 Nicholas St, Ottawa, ON, K1N 9M7

Explore the area

  • Popular LocationByward Market Square6 min walk
  • Popular LocationNational Gallery of Canada12 min walk
  • Popular LocationParliament Hill12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

About this area

Ottawa

In the entertainment district, Novotel Ottawa City Centre is in Downtown Ottawa, a walkable area in Ottawa with good shopping. National Arts Centre and National Gallery of Canada are cultural highlights, and some of the area's landmarks include Peace Tower and Royal Canadian Mint. Elgin Street and Museum of Nature are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Department of National Defense - 2 min walk
  • Rideau Centre - 4 min walk
  • Byward Market Square - 6 min walk
  • National Gallery of Canada - 12 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Carleton Station - 7 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Smoke's Poutinerie - 2 min walk
  • 3 Brothers Shawarma - 2 min walk
  • Bazille - 2 min walk
  • The Loft Board Game Lounge - 3 min walk
  • Cora - 3 min walk

About this property

Novotel Ottawa City Centre

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to University of Ottawa
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 22 for adults and CAD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Albion Rooms

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (1900 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CAD 22 for adults and CAD 10 for children (approximately)
  • Self parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 679 out of 1259 reviews
5 - Excellent 54%
Rating 4 - Good. 411 out of 1259 reviews
4 - Good 33%
Rating 3 - Okay. 96 out of 1259 reviews
3 - Okay 8%
Rating 2 - Poor. 52 out of 1259 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 1259 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very underwhelming considering the price. Parking and breakfast were not included and were overpriced ($28 for parking and $22 per person for a breakfast buffet). the room was very small and not well maintained.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean, air-conditioned rooms. Convenient location.
Stayed 2 nights in Jul 2022

2/5 Poor

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was expensive for what it was. The unfortunate phrase “lipstick on a pig” sums it up. Old run down building with fresh paint and wall paper. Squeaky old small beds, squished in a too small room, air conditioning that doesn’t cool, very strongly fragranced soap (I had to run out and buy my own because it was headache inducing). Check in staff were grumpy and I assume don’t love the customer service industry. Lobby looked like it was a storage area, dark gloomy entry, foyer, hallways. Weird red lights. Just a bizarre experience and very expensive for what it really was. An old, outdated hotel. Save your money and go elsewhere. Lots of options in this area that are likely much better than this one.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Staff friendly Accommodations very nice
Stayed 1 night in Jul 2022

4/5 Good

Traveled with group
Liked: Staff & service, amenities
Good stay, was a little freaked out they don’t put a fitted sheet on the bed. But other than that it was ok
Stayed 2 nights in Jul 2022