Get an overview of this hotelFamily-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill

Location

This family-friendly Ottawa hotel is located in the business district, within a 10-minute walk of National Arts Centre, Parliament Hill, and Supreme Court of Canada. National Gallery of Canada and University of Ottawa are also within 1 mi (2 km).

Hotel Features

2 restaurants, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 236 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and room service are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Sheraton Ottawa Hotel provides a 24-hour health club and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. 10 meeting rooms are available. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Parking is available onsite for a surcharge.

Sheraton Ottawa Hotel is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • 24-hour health club 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Gift shops or newsstand 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 10 
  • Multilingual staff 
  • Number of floors - 17 
  • Number of meeting rooms - 10 
  • Number of restaurants - 2 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 236 
  • Valet parking (surcharge) 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Microwave (on request)  
  • Refrigerator (on request)  

Room Amenities

  • Air conditioning 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Microwave (on request) 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Private bathroom 
  • Refrigerator (on request) 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower/tub combination 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Carleton Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sashas Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children under 16 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD $20.00 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Service animals exempt from fees/restrictions

Pets allowed (no fees)

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CAD $19.00 per person (approximately)
  • Valet parking fee: CAD 25.00 per night (in/out privileges)
  • Late check-out fee: CAD 75.00
  • Refrigerator fee: CAD $25.00 per night
  • In-room microwave fee: CAD $15.00 per night
  • Rollaway bed fee: CAD $20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Up to 4 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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