Palazzo della Sapienza Tours

Breakfast is decent - the plates were gross (dirty) - it is the same every morning with the exception of the fruit and cakes options changing. You cannot sit in the balcony area to eat, Staff was attentive and kind. Buses and metro pick up area is nearby. There is a pharmacy nearby and a mini market that is nearby. Worst part was the shower - it flooded and got worse with our long stay. Another issue was the AC / it never really felt cold in the room. Elevator felt unsafe - besides being tiny it lagged.

Had a wonderful stay!

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!