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Renaissance Esmeralda Resort & Spa, Indian Wells

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Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Renaissance Esmeralda Resort & Spa, Indian Wells

Renaissance Esmeralda Resort & Spa, Indian Wells

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationSan Jacinto Mountains3 min drive
  • Popular LocationIndian Wells Tennis Garden6 min drive
  • Popular LocationLiving Desert Zoo and Gardens14 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)34 min drive

Choose dates to view prices

About this area

Indian Wells

Renaissance Esmeralda Resort & Spa, Indian Wells is located in Indian Wells. Living Desert Zoo and Gardens is a popular area attraction and if an activity is on the agenda, Desert Willow Golf Resort and Empire Polo Club are worth checking out. Traveling with kids? Consider Children's Discovery Museum of the Desert and Desert Adventures Metate Ranch. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Popular Location

What's nearby

  • San Jacinto Mountains - 3 min drive
  • Indian Wells Tennis Garden - 6 min drive
  • Palma Village Park - 7 min drive
  • El Paseo Shopping District - 9 min drive
  • Living Desert Zoo and Gardens - 14 min drive

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs Intl. Airport (PSP) - 34 min drive

Restaurants

  • SPC Sirocco Pizza Company — 1 min walk
  • Cava — 1 min walk
  • Vue Grille and Bar — 5 min walk
  • Lantana — 7 min walk
  • IW Club — 7 min walk

About this property

Renaissance Esmeralda Resort & Spa, Indian Wells

4-star family-friendly resort near San Jacinto Mountains
Along with 4 restaurants, this smoke-free resort has a full-service spa and a golf course. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite. All 560 rooms offer comforts like pillowtop beds and premium bedding, plus balconies and LED TVs with satellite channels. Guests will also find wired Internet, Netflix, and room service.
Renaissance Esmeralda Resort & Spa, Indian Wells offers 560 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indian Wells resort provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Esmeralda. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 16-28 per person
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Aerobics classes
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator (on request)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (112403 square feet of space)
  • Meeting rooms - 30

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LED TV
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 41.49 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Self parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 28 per person (approximately)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Esmeralda Indian Wells
Esmeralda Indian Wells Resort
Esmeralda Renaissance Indian Wells
Indian Wells Esmeralda Resort
Renaissance Esmeralda
Renaissance Esmeralda Indian Wells
Renaissance Esmeralda Indian Wells Resort
Renaissance Esmeralda Resort
Renaissance Indian Wells
Renaissance Indian Wells Resort
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Indian Wells Renaissance
Renaissance Resort
Renaissance Esmeralda Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Esmeralda Resort & Spa, Indian Wells Resort
Renaissance Esmeralda Resort & Spa, Indian Wells Indian Wells

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 570 out of 960 reviews
5 - Excellent 59%
Rating 4 - Good. 236 out of 960 reviews
4 - Good 25%
Rating 3 - Okay. 90 out of 960 reviews
3 - Okay 9%
Rating 2 - Poor. 36 out of 960 reviews
2 - Poor 4%
Rating 1 - Terrible. 28 out of 960 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel and the pool so much, I will come here again and again!
Stayed 2 nights in Jun 2021

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
My wife and I have stayed here in the past a few times. I understand covid has changed the hotel experience but I believe what is lacking in amenities should be made up for in customer service and support, when incident was brought up at check out I was met with a “discount” which actually was my resort credit just applied. I was not asking for a discount, I would much rather have had my issue fixed was left with a semi bitter taste after my two night stay here.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in May 2021

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for families with kids! I loved the pool area where there was sand for the kids to play in. The room was the perfect size and clean. The staff was super nice and friendly and tried their best to accommodate their guests the best they could given the fact they were super understaffed for such a busy weekend. The only negative thing I could say was the hotel was not prepared at all for a busy weekend. The staff was extremely understaffed and management should've been prepared better to accommodate their guests knowing rooms were selling out for a holiday weekend. It was extremely difficult trying to get dinner as it would take over an hour just to have someone come and take your order and then maybe another 45 min-1 hr waiting to get your food. At one point we waited so long to get some service we ended up having to leave and get room service before dinner stopped serving at 9pm. We still had to wait an hour to receive the room service but at least we knew our order was finally placed. When we finally did receive our food however, the quality and taste was great! We loved everything we tried and there was plenty of options on the menus to choice from. Overall, I would definitely go back to this hotel but I for sure won't go on a holiday weekend where the staff look so overwhelmed and exhausted from running around and dealing with a bunch of guests because they were so understaffed and unprepared.
Stayed 2 nights in May 2021