Shadow Mountain Resort

Photo gallery for Shadow Mountain Resort

Primary image
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Terrace/patio

Overview of Shadow Mountain Resort

Shadow Mountain Resort

3.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
45750 San Luis Rey Ave, Palm Desert, CA, 92260

Explore the area

  • Popular LocationEl Paseo Shopping District5 min walk
  • Popular LocationThe Gardens on El Paseo8 min walk
  • Popular LocationPalma Village Park15 min walk
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)30 min drive

Choose dates to view prices

About this area

Palm Desert

Located in Palm Desert, Shadow Mountain Resort is next to a golf course. Check out an event or a game at Indian Wells Tennis Garden, and consider making time for Living Desert Zoo and Gardens, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • El Paseo Shopping District - 5 min walk
  • The Gardens on El Paseo - 8 min walk
  • Palma Village Park - 15 min walk
  • Palms to Pines Plaza West Shopping Center - 3 min drive
  • Desert Holocaust Memorial - 3 min drive

Getting around

  • Palm Springs Station - 25 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive

Restaurants

  • Cafe Des Beaux-Arts - 7 min walk
  • Wilma & Frieda's Cafe - 7 min walk
  • Sullivan's Steak House - 8 min walk
  • Pacifica Seafood Restaurant - 9 min walk
  • Keedy's Fountain Grill - 9 min walk

About this property

Shadow Mountain Resort

3.5-star resort adjacent to a golf course
18 holes of golf, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Shadow Mountain Resort. Treat yourself to a massage at the onsite spa. The onsite café, Top of the Courts, features American cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Tennis courts, barbecue grills, and laundry services
  • Free newspapers, wedding services, and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All guestrooms at Shadow Mountain Resort have comforts such as air conditioning, in addition to amenities like free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 40-inch flat-screen TVs with premium channels and DVD players
  • Balconies or patios, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Top of the Courts

Things to do

  • 18 holes of golf
  • 5 spa tubs
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Babysitting services
  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tennis lessons
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - sports
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

Does Shadow Mountain Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Shadow Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shadow Mountain Resort?

Self parking is free at this property.

What time is check-in at Shadow Mountain Resort?

Check-in is from 3:00 PM - 9:00 PM. After-hours check-in is not available.

What time is check-out at Shadow Mountain Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shadow Mountain Resort located?

Situated in Palm Desert, this spa resort is within 2 mi (3 km) of El Paseo Shopping District, Living Desert Zoo and Gardens, and McCallum Theatre. Indian Wells Tennis Garden and Freedom Park are also within 9 mi (15 km).

Can I cancel my reservation for free at Shadow Mountain Resort and receive a full refund?

Yes, Shadow Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Shadow Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 350 out of 685 reviews
5 - Excellent 51%
Rating 4 - Good. 218 out of 685 reviews
4 - Good 32%
Rating 3 - Okay. 66 out of 685 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 685 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 685 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but overall nice. Phillip at the front desk was very helpful.
Stayed 2 nights in Aug 2022

4/5 Good

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
The property is older and could use some upgrades having said that it is very clean and the location is fabulous. Thoroughly enjoyed our stay
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo to stay at. Big size pool. If you like a more quite atmosphere this is it. Wish we would have rented one with a bigger kitchen. Our room size was perfect.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and would definitely come back.
Stayed 2 nights in Jun 2022